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December 2023 by the A family
The cashier guy was rude. I wouldn’t provide my email because it’s complicated & was in a hurry. He rang up my things, I tapped my card & he proceeded to ring up the next persons things without saying one word to me. He didn’t even give me my bag & failed to give me my receipt. I took my bag and said thank you & he didn’t say anything back. I usually think gay guys are nice but he was definitely not one bit of nice.
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September 2023 by Kailee Ginzl
This place is crooked in my opinion when it comes to their sale items. Stuck with pants that don’t fit my daughter because all sale items are final sale supposedly. Even though there is ZERO signage stating this nor did anyone say this at check out. Didn’t find out until after checkout on the receipt after it’s too late.
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July 2023 by Lucretia Smith
Was great did some school shopping ?
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July 2023 by rosana de albuquerque sa brito
I ordered something and since I was going to be out of town, I asked it to be delivered to the Penn Square Mall Store. I was supposed to pick it up by June 12th. Today, I got email saying my deadline is June 6th. Otherwise it will be returned. I’ve been trying to contact the store to hold it for me but NO ONE, absolutely NO ONE has been able to help me. It’s so frustrating. I wish somebody could help me with it.
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June 2023 by Jay Elizaveth
I normally wouldn’t do poor reviews unless it was pretty bad enough to get me here. Today I went in and experienced the most coldest customer service ever. As a retail manger I was surprised by how obvious she was being. Cashier Aaliyah definitely needs a conversation about adjusting her attitude. She didn’t greet, she didn’t engage at all, she was slamming things aggressively, she was rude with her tone, didn’t have any professional experience so it seems. It’s okay not to being over bubbly or smiley but to be that rude to me. Nope. Not okay. Stay in your right to be calm without the attitude and lack of respect.
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February 2023 by JaedaBaby D
Employees have a very nasty attitude. I was ignored when I asked a question, she pretended to not hear me, shelves were unorganized, and then I came here to do a review and find out they're racist. Not shopping at ANY of their locations again
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February 2023 by Hailee Enger
Cashier was extremely rude, slammed my stuff down and rolled her eyes when I added something on my transaction last minute that I had forgotten on the opposite counter.
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February 2023 by Suzy C
I can’t believe people still shop at this location, you could not pay me too walk in there.
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February 2023 by Pamela Wilson
Very discriminatory towards african Americans. Don't shop at this location
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February 2023 by Jaeda Giovingo
Employees have a very nasty attitude. I was ignored when I asked a question, she pretended to not hear me, shelves were unorganized, and then I came here to do a review and find out they're racist. Not shopping at ANY of their locations again
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February 2023 by Mikey Thompson
Horrible customer service !!! They don’t honor their own policies. They also judge you by class. Spend your hard earned money where you’re appreciated.
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February 2023 by Callie Sargeant (AlwaysMusicMinded)
Just seen some very discriminate behaviour in a video online.. your staff are out of order for that. Thy should be fired. Do better.
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January 2023 by Stacey Berry
Discriminatory behavior experienced by employees. Unable to look and shop like anyone else as an African American. It’s sad really. Ppl should not still be behaving this way. It’s absolutely unacceptable, revolting and repulsive. Will never return.
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November 2022 by Tori Kempen
Unfortunately I was not greeted or helped in anyway. I'm starting to not like the styles there anymore either.
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October 2022 by Clayton Dorris
This is an anchor for one of the nicer malls in Oklahoma City, however, it is a disheveled mess. The floors are dirty and appear to have never been cleaned. Merchandise is strewn about on the floor. Corners are stacked full of boxes. It is really disappointing.