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January 2024 by Elora Moore
Went in one day while the website said they were open, when we got there the door was lock and people were inside. We tried calling to double check if maybe they had closed due to weather or something but they never answered.
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September 2023 by Buddah Scotch
So I returned 3 online items that were too big for me at this store (1dress, 2 croptops)on August 24th and I have yet to get my refund credited back to my Forever 21 card. I returned all merchandise in same condition and with tags withing a day or 2 of me receiving the order back to this store. Customer service keeps saying its under investigation and yet I'm still waiting. I have returned items once or twice before at this location and I always received my refund withing 3 to 5 days. The difference is now there are new employees every time you visit this location.So caution if you need to return anything because you may be waiting a while for your refund. The worse part is everything is being handled by mail and through their chat. I was able to call in and speak with a physical person but the people over the phone dont deal with refunds specifically they just start the claim.Update: I finally got my refund.
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July 2023 by Kailee
So much cleaner and more organized than the one at Penn Square
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February 2023 by Real Alexagaming
Racist behavior… won’t ever return
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February 2023 by Vue Lee
My wife can spend hours here and it would be nice to have a place to sit and wait. Please provide lounge chairs for the spouses.
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January 2023 by Toya S.
A really good friend of mines was racially profiled at this store and it was all caught on camera, he and his friends were shopping and recording their shopping experience when "karen" accused them of being a disturbance and wanted them to leave the store. Police were called and they made their purchase and left, keep in mind this all was being recorded. I didn't even know forever 21 still existed but not for long.
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December 2022 by Stormy Giron
I didn't go in bc it's a girl store (I'm pretty sure) but my sister loves it...
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November 2022 by Guy DeShazo
My wife really enjoys shopping here
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November 2022 by William Hall
Great place for the youth! Good prices, too!
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October 2022 by Cloey Johnson
Not size inclusive whatsoever. The largest piece of clothing I could find was L. If there is a plus size, it’s not labeled & must be tucked in the very back for nobody to see.They also color code instead of putting things in order of size which makes it 10x harder to find the right size.
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August 2022 by C J
Not size inclusive whatsoever. The largest piece of clothing I could find was L. If there is a plus size, it’s not labeled & must be tucked in the very back for nobody to see.They also color code instead of putting things in order of size which makes it 10x harder to find the right size.
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July 2022 by Mologi
I was able to find what I wanted and accidently got a good deal on some shoes here.
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June 2022 by Cindy Escobar
I ALWAYS find a last minute fit I love it hereeeeeee
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May 2022 by Mila Kociuba
They're sizing scale very skewed... A size L should really be an S or at least an M.... ??♀️Store itself is just packed with clothing - you can't even search through the items on a rack... Clothes hanging are packed so tight you can't pull one hanger off with 5 more stuck to it or falling to the ground. ?
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February 2022 by Elizabeth Ochoa
Very impressed with amount of available stock and the overall organization of the store. The stores cleanliness is above average, and the management is friendly and committed to making shopping an entire experience. I was greeted and assisted every step of the way. The store manager offered me the credit card option and let me know of all existing deals. Will definitely be returning.
