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March 2024 by Breanna Gluck
Great location and great hotel, I felt safe here for it being a major city. I would stay here again if I needed to!!
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February 2024 by Roxy Karben
Great customer service. Front dest staffs are all friendly and kind. They treat their customers well. I highly recommend them.
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February 2024 by John Cook
I stayed in this hotel for three weeks during a training class I had in OKC. I got to know the staff and really experience a hotel for a long term. The mgmt and team are very accommodating, the room was always clean and quiet and the kitchen and maintenance staff were helpful and responsive (the gym needed maintenance) They do seem to care about their guests.
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February 2024 by Darryl Sword
Stayed 3 weeks for work and the staff was very accommodating and friendly. 5 stars for Radona and her team.
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February 2024 by Nory Asbury
Stayed 2 nights. The hotel was very clean and accommodating. The moment I walked in, I was greeted and taken care of. The whole front desk staff during my stay was very friendly and made me feel like family. Which was great considering I was down here for my mom's surgery. The pool area was nice with plenty of seats to watch my son swim. Way to go!
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February 2024 by Rafi Hasan
Manager is mean and unwelcoming, looks for any opportunity to charge extra. Rooms are dark and warehouse kind. cheap furniture, beddings had a few hair in it, had to ask to change it. reception lady named Bhumi was welcoming and helped a bit. other than that worst experience at a hotel under Marriot/Sheraton.
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February 2024 by Noel Ybarra
Great hotel to stay at. Been staying here for three years. This year I’ve used the meeting room twice to host a meeting. Was a good experience, Rhoda is very helpful front desk lead. She will go over and beyond to make sure you’re settled in correctly and everything is in place for your meetings.Rooms: Great rooms with daily cleaning servicesNearby activities: Great restaurants all around to grab something within walking distanceSafety: Pretty nice area to stay at
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February 2024 by Jose L Flores ,Jr
Bar was lowRooms: They are great I enjoyed my room and the service on that side now restaurant and bar yea could be better
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February 2024 by Aubrey Pacheco
service desk lady was rude. ruined the experience.
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February 2024 by Aaron Smith
Entire 3rd floor smelled of sewage, went to front desk to ask for a new room and man at front desk acted like it was an inconvenience to move us when there were plenty of open rooms. Cheap outdated furniture in rooms, would not recommend staying here.
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January 2024 by Theresa
Bed BUGS!!!! I got eaten up by bed bugs after only one night staying here!!!
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January 2024 by Kaci Beaver Westbrook
Best place I've stated so far in okc Edmond area.
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January 2024 by JK
Preclude, i spend over 180 days every year in different hotels due to my traveling job. This particular room (216) toilet doesn’t properly work. Nothing like me playing janitor trying to get a Sheraton Hotel’s toilet working. Very small bathroom- pro tip:pocket door and normal faucets. This isn’t a ship we are on. Small bathroom and just a small room. Not really much room at all. Finally might want to hire a employee at front desk who actually talks. That was one of the weirdest check ins yet in the last 18 years of staying in hotels. Nothing to sign or initial. Nothing about breakfast or wifi (which I use neither of- pro tip2). Just asked for DL and CC and couple minutes later handed me my room key and pointed towards the elevator
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January 2024 by SOML Solutions
Horrible customer service. I was trying to confirm guest for room and get CC Auth the employee stated he changed the policy and does not follow Mariott policy.HORRIBLE ATTITUDE>
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January 2024 by Robb Morford
If you're looking for a really basic hotel, this place works. It's clean, beds are comfortable, and the staff is nice. It is not anything beyond that as the rooms are old and sparsely furnished.