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March 2024 by Jessica C.
From the moment we walked in, we were taken care of. So often you walk into a furniture store and you feel crowded by the associates. Not at Galleria Furniture! We spent a good 20 minutes in the entrance sitting on one sectional before we were approached - and it was at exactly the right time. We had the opportunity to work with Paul and let me tell you, it was an absolute joy working with Paul. He listened to everything we wanted, answered every question we had, and included both my husband and I in all conversations. We never felt pressured to buy and he shared honest opinions about certain pieces we were interested in. At the end of our time, we purchased a sectional and chose to have their guys set everything up for us. The customer service did not stop at the store. The gentlemen who set up our sectional were friendly and efficient. They were exactly on time at the beginning of the delivery window (what!?)! The price of the sectional + the delivery + set-up + warranty was all very reasonable. We are so pleased with our experience from start to finish.
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February 2024 by Cyn F.
The presale customer service was great. There have been so many problems that started in the first month of the sectional being delivered. The insurance we were sold takes forever to get service. When it is being fixed you have to live without it and it can weeks to get repairs. Disappointed is an understatement. Would expect more from a sectional we spent $5k on.
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January 2024 by Laura Sawyer Brock
Our experience was wonderful! We were greeted with a friendly sales rep who provided us with space when needed but was also able to point us to the perfect sectional. She was very understanding of our budget and preferences and got us on our way with our sectional in record time! Big thanks to Leslie!
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January 2024 by Terresa Willson
The store is very spacious inside and filled with a large assortment of furniture. We specifically needed a recliner. Brandon was very helpful in showing me an assortment that would fit in the small space we had and was very knowledgeable able the functions of each. All the staff was very friendly. My husband selected one and we were able to take it home with us. I'm very happy with our experience there.
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January 2024 by FnJ
We had a fantastic experience working with Galleria Furniture. They answered all of our questions, never pressured us into buying, and gave us all of the shipping/delivery information up front. We absolutely love our new sectional. It’s fantastic quality, super comfortable, and overall we would recommend using them for your furniture needs!
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January 2024 by Mary Chambers
Customer service was Great! My husband and I were sure that we found just the right chairs/recliners we were looking for, after going to many stores. But it was lunch time so we went to eat and think about it more. While eating I found the same Exact chair at Living Spaces much cheaper so we went to check them out. And sure enough the Exact chairs! So I contacted sells guy for info on how to price match or its Free! As Gary Owen's advertises!!! Due to giving a chance to match. But due to name not the same wording they offered 5% off. There price was $699.99 and Living Spaces $450.00. Do your research first. We are very happy with our new recliners. And saved hundreds!
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January 2024 by Dana Jackson
Showroom associates were very friendly and helpful. Made me aware of better values of furniture that were in the process of being discounted. If they had not alerted me about the available savings I probably would have held my purchase for awhile. I recommend this company for future purchases.
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January 2024 by Mary Arsenault
I went to Galleria to look for an area rug. Upon my arrival I was pleasantly greeted. The Saleswoman In which greeted me was a new hire to Galleria. She was extremely helpful. She escorted me to the area rug stock available on the second floor, in which I didn't find a rug I liked. Shethen proceeded to take a picture of the pillow I brought with me so she could go throughout the "Whole" store looking for one that would match. She even recruited one of the Design teams member to assist in the hunt.We found one...I left there a happy Lady.I only wish I would have gone there looking for my living room set before I purchased one elsewhere. I will be returning there for any of my furniture needs from now on..
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January 2024 by Wayne McDonell
Friendly, kind people-not simply to sell a product but genuinely considerate and helpful. Great price on two chairs we bought. Will definitely be back to look at other furniture we’ll need.
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January 2024 by Brenda Mack
We looked at several furniture stores, closer to our home, before going to Galleria Furniture, because of the drive. We were pleasantly surprised with the sales people and the selection. Dawn, at the Broken Arrow store was amazing, knowledgeable, helpful and great to work with. For future furniture needs we will look and ask for Dawn because she went above and beyond when helping us decide on our sectional sofa. We will definitely make the drive because of everything we have stated in this review.
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January 2024 by Randy Bluethman
Salesperson Fernando Garcia was wonderful. We bought a loveseat, couch, and recliner. These had to be ordered and Fernando kept us informed at each step, even calling on his day off. Delivery and setup was professional, on time, and carefully done. I could not be happier with the entire buying experience. The quality and features of the Flexsteel pieces we purchased is amazing.
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December 2023 by Dee G.
I have bought thousands of dollars of furniture from Galleria, and I love it all. However, Gary Owens needs to get off TV and pay for advertisements, he's ruining his own reputation.
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October 2023 by Roger S.
We were not attacked by sales people.We got information quickly , found the right deal, and bought it.It was a great experience and we will be going back for our next purchase.
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October 2023 by Mary Green
I had been to a few furniture stores where people hovered over me or stalked me through the store and made me very uncomfortable but at Galleria they allowed me to look around and come to them with questions. Very knowledgeable and very friendly at the Broken Arrow location. I will now be purchasing all of my furniture needs and wants from them. They really have been the best to work with. Thank you all!
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October 2023 by Shelley Bennett-Shoreland
I’m giving Gallaria furniture 5 stars specifically for the salesman that helped me. His name is Brandon and I would highly recommend him if you are tired of the basic stuffed shirts that follow you around. He was knowledgeable, full of energy and just very helpful, like a good friend. For the store, they have a descent selection of different stuff, Great selection of bedroom furniture and some nice Mattresses AND hot tubs! My only complaint would be the delivery charge which I thought was a little high
