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April 2023 by Roseann R.
From the salesman to the cashier to the delivery people they were all great. Thank you very much for my new loveseat.
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December 2021 by Denisse U
Great service. It was fast and easy to know if they had what we were looking for.They also sell other furniture besides mattresses. Worth the stop.
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December 2021 by Robert Hindman
Lady was nice and helpful. Was I pleasant experience.
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December 2021 by Deborah Kahmar
Looking for Matress
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January 1970 by ksbd2
Before shopping here please pay attention to all the unsatisfactory reviews and if you really don't believe individuals check out the Better Business Bureau who has given the company an F rating.
We purchased a dinning room set approximately 2 yrs ago. After the salesperson priced the set for a table and 6 chairs, we went to cashier and paid, then drove around to warehouse to pick up. Imagine our surprise when they only brought out a table and 2 chairs and informed us that is all we purchased. We went back inside and were only given an apology for their error and told how much it was going to cost us to get the additional 4 chairs. This doubled our total purchase price. They admitted to the error but said they were already selling at cost and couldn’t do anything for us. I really liked the set and even though was not happy about the situation went ahead and paid their asking price.
Within 9 months the finish on the tabletop was coming off and cracking. We called the service department and informed that the guy who does repairs isn’t out in our area very often and they would have to call us when he would be in our area. He first needed to look at to make sure there was a defect and not damage by us. After not hearing back for several weeks we called and informed that they had been very busy but did go ahead and give us an appointment date a couple of months away for the repair guy to come out and look at the table. We tried to get it moved up but was told this was the soonest they could get to us but not to worry they had record of when we called and reported the problem. When the man arrived at our house, before he would even look at the table he wanted proof of purchase. After showing our receipt he called the store to let them know yes we still had our receipt which we thought was odd but dismissed it. He then proceeded to look at the tabletop and admitted the tabletop was defective, they were aware of this table having this problem unfortunately we were outside our 1 year manufacturer warranty. However, we could bring the table to the store and they would repair which we agreed to. We dropped off and informed they would call when it was ready. After a few weeks we hadn’t heard anything so called and found out yes it had been ready 2 days after dropping it off. We picked up and brought home and unwrapped only to find that the tabletop color no longer matched the attached drop leafs, base or chairs. The set was a very dark brown, almost black and now we had a very light reddish color center tabletop. We called and they said to bring it back so they could try to match the color. When we picked it up the second time, it appears someone took a can of flat black spray paint to the table top and leaves, the center design was sanded off and there was no clear coat finish. This time no one would return our calls. After 4 months of this we filed a claim with the BBB in which they responded indicating they were willing to repair the tabletop. To this day they have not called us and still will not return our calls. Please think twice about shopping at this store!
