-
June 2025 by Nicholas Dickinson
Worst location possible. Guy behind the counter was an idiot. Didn't know anything about the trade in rewards. Didn't give me my pro perks and offered me $50 for my switch. I said I want store credit he said that is store credit. It states on gamestop website pro rewards stor le credit should be 85 before the 20% promotion so in total i should have gotten $102. Then I grabbed some switch 2 accessories for the promotion 25% off he called two people then said I cant find these I think we are out of stock. Joke location. Canceling my pro membership. Avoid this location
-
June 2025 by weston Escalante
First time going 1 wk ago , service was horrible from a guy with glasses who acted like i ruined his chill day coming in to buy a controller and ask about gear prices for gaming products, got plenty sighs and eye rolls , manager just points me to him for help , they didnt even know the orices of items without looking em up , no price tags on alot of things.
-
May 2025 by Cody Lyons
Worst store I’ve ever been in. It’s so nasty. It smells bad, nothing has been cleaned, the floors haven’t seen a vacuum in years. The manager should be fired and this place closed FOREVER. Never going back, goodbye Game Stop!
-
April 2025 by Aimee
Im writing this review on be half of my husband.
Don’t shop here. Employees sucks. Can’t wait for this location to close.
-
March 2025 by Aidan Nguyen
Tell me why I traded two controllers for the price of 21 dollars. I will never come back to this place again. Don't think about trading here I'd you're thinking about trading your games or whatever.
-
March 2025 by Jim Ramirez
This store must not promote there Pro Memberships anymore because I asked for a Pokemon card that comes free with a purchase the guy stated they was out I leave and wait for my wife and I see them handing them out I wasn’t aware of you have to have a membership in order to receive the card or they would of had another satisfied customer sign up for a pro membership I guess every store has there own rules definitely maybe they can do better next time..
-
February 2025 by Diego
rusty was a very nice guy, whole staff team is chill. I definitely recommend coming here dope environment for sure.
-
February 2025 by Aaron Wilson
They pay a lot of money for the PlayStation 5 games but not as much as they cost
-
January 2025 by Susan Thompson
Rusty and Jacob at Penn Square Game stop were very helpful and knowledgeable. Excellent customer service!
-
January 2025 by josh bright
Unfortunatly due to this store closing gamestop corparate decided it was a great day to steal from its customers after pre ordering 2 copies of tales of graces r remastered completely paid off and got gameplay guarantee and being informed that all preorders would be moved due to the store closing instead i am met with the information that my preorders were cancelled and never refunded never trust preorders from them ever again or you may find yourself out any money you spent getting the run around from the worst customer service team Ive ever had the pleasure of experiencing the corparate theives will be presented papers in the next few days if they dont magically refund my money
-
December 2024 by J Sherman
Walked in and about died from the disgusting mold smell. How do they work in there? Who wants to shop in a business like that? There was junk all over and hardly any games. Shut it down.
-
September 2024 by Aaron YOX
Doesn’t feel like a game store anymore just junk toys that you can buy at Walmart only PlayStation 5 games and Xboxes
-
June 2024 by Jason Brockway
Old shabby store, The carpet was worn and nasty and obviously had not been cleaned in years. the ceiling was looking like someone had thrown coffee up there, (See attached Pictures) The employees were discussing something inappropriate within ear shop of the whole store.
-
May 2024 by frizzlefry176
I’m standing outside Gamestop’s locked glass doors at 8:27pm. Tried calling for the past hour. Online says they close at 9pm on Fridays, I’m just watching as a lady talks to the employees. They won’t answer their phone. Just sitting there… talking to themselves and their one friend “customer.”
-
March 2024 by mohammad bhuiyan
Guys, please believe me when I say this. This was the most disrespectful place I ever went to. I have been owning my own businesses for 31 years, running 5 different corporations and many locations. From my experience I can tell u this, very bad place to go to. Don’t spend your money there, give it to someone who deserves it. I went in there, my wife had my reading glasses, went to a different place to shop. I needed to pick up a gift card for my son, couldn’t read anything so there for I took a picture of a Visa card’s back side to read. Store Clark ask me what am I trying to do. Innocently I told him, I don’t have my reading glass with me so I am taking a picture of all the specifications in order to be able to read. This guy didn’t tell me anything about no picture policy. I didn’t see it anywhere in the store either, but he went in the back and told this elderly woman, I am guessing she is the manager comes out of the back of the store screaming saying get out of her store. I was trying to tell her I wasn’t trying to take photo of her store, I was simply trying to read the back of the card by zooming it. Who is going to listen to whom. I was never been this embarrassed in my entire life.
