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June 2025 by Joshua Boyd
Called to ask a question but was told they were too busy to help me
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June 2025 by Wraith
After Game Exchange shut down like 15 years ago in El Reno, I started coming to this game stop after it opened. I still go here regularly. The staff is very helpful.
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May 2025 by Bobby Lee
Went to sell 7 ps4 games, offered $6.00 cash & $12.00 store credit. :( took nether
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May 2025 by Deoni Ducker
No one offered help
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April 2025 by Todd Shadwell
Very good place to go I would highly recommend it if you like entertainment
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April 2025 by Tim
If it was possible to give zero stars I would. Avoid this location!
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March 2025 by Martha Taylor
Manager at this gamestop is RUDE. She needs some better customer service skills and treat people the way she wants to be treated. Don't see her working here longer than this year. You have been warned.
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January 2025 by James H
Pokemon's Prismatic Evolutions cards just released today. The workers let in another worker about 5-10 mins before opening at 11am. As the doors unlocked and those of us in the line were let into the store the employee they let in was walking out with tons of the new Prismatic Pokemon merch. The line in the store was also in a single line and those up front were going to whichever cashier was available at the time. The worker that had already purchased all he wanted yelled one the way out that they had two cashiers and there could be more than one line. The folks in the back immediately shot over to the other line and purchased product until it was sold out. Others that had been in line for hours got screwed over due to this. Release of this set was handled poorly. It's experiences like this that have led to Gamestops declining customers over the years. I highly suspect that the workers likely made a deal that the one could purchase from their own stock and it will likely be sold at scalped prices online and guessing split among the other employees. The cashiers appeared to be laughing when they told us that the small amount of stock on the counter was all they had left. They also didn't do a 1 or 2 product per person which further led to others being screwed over.
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January 2025 by Tyler Harbison
I got to this store over an hour early for a new TCG release day. Us customers formed an orderly line. I was 6th in line. The employees saw the line and it's size. I wish they would have told the line how little stock they had so they didn't waste people's time. They didnt care. Even coming out to laugh at the line once. We filed in orderly when the store opened. They opened a second register and let the people in the back of the line file in for this register. The employees had zero respect for the line we created. Whoever got there fastest received the product. I am physically handicapped which is why I got there early enough so I wouldn't have to compete in a race. They then let customers buy multiple items of the very limited stock. It would make sense to limit one item per customer to maximize customer satisfaction . So it worked out that half the people who received stock arrived 5 minutes before openning. The employees did not care and seemed to enjoy dissapointing the most amount of people they could. Thank you for wasting my morning that I could have used going to a store that cares about their customers. 🫠
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December 2024 by M C
She was very helpful in my quest for a specific game !! Thank you
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December 2024 by Brittany Anderson
Everyone is very nice and helpful everytime I go in! 👍
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July 2024 by Hannah Summers
Went in today looking at games. The guy taller than Shawn was helpful, Shawn had terrible customer service.
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June 2024 by Lamarcus Miller
Copped my PS5 from here then traded it for an Xbox Series instead. Best customer service especially if you can't decide what console you're looking for
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June 2024 by Ra-V-en
Friendly staff. Probably 2nd favorite gamestop in the area.
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June 2024 by Devyn Taylor
I went searching for graded pokemon cards. Didn't find them. BUT, I did have a great conversation with the person running the store as I bought what singles they had that I needed. I regret forgetting his name. Very nice guy.
I'll return to the store because of him ?
