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December 2022 by Abdel Bourjia
Rob is a friend and a great man. He did an amazing job with my loan . Highly recommended.Thank you buddy .
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December 2022 by Donovan Michie
Rob Cole patiently provided friendly customer service by answering any questions I had whenever I was worried or concerned about the progress of the loan process. I found the phone app very helpful in uploading documents. The website was also helpful in that it looked much like the Phone app and was very intuitive. Although buying a home is a rather complex process when financing is involved, friendly service and good technology made it as painless as possible.
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December 2022 by hamza vurmaz
My closing was delayed 2 times even though I did my part on time. If I was not asking, I wouldn't even know there was a delay in my closing. I don't remember a day that Rob picked up my call but he is really good at responding text messages. My realtor had scheduled a meeting with Rob so that I can ask him my questions in person about cash to close payment because I had a lot of confusion about the process but he didn't attend the meeting. I was thinking he would attend the closing too but he didn't show up there too. No matter what, Rob made it happen anyway and we are in our new house now.
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December 2022 by Meg Sanchez
SCAMMERS Ariana smith from hamilwood realty was given to me by Zillow when I wanted to see a home. I got an offer accepted & she changed the loan company from who I picked to Gold Financial Services. I’m not a citizen so I need different paperwork to be accepted for loans. GFS had already told me I didn’t qualify & when I got the offered accepted she told me that she had talked to Todd Kitchen & was able to get me qualified for the loan with the paperwork I have. asked if I would be willing to send the earnest money to the seller, I agreed but wasn’t told that it was a counter offer they were adding to the contract. I made sure to ask again about the paperwork being enough & was assured by both it was. The night before the closing date after I have paid for everything Todd said that the paperwork was not enough & I didn’t qualify for the loan anymore. Ariana said that because I signed the contract I would not be getting back the 2,000. They knew this had happened to me before & they planned this to scam me out of my money. Now I’ve lost 3,000 all together and have no money left for an attorney/lawyer. The entire time through the loan process not once did they tell me that the paperwork wouldn’t be enough until the night before the closing date even though I continuously asked to make sure.
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December 2021 by brently abilez
Rob Cole is the only person you should call to get your home loan. He fought for us every step of the way.
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December 2021 by Capital Real Estate
Jonathan Lee is your man if you are looking to purchase a new home. Call him and he will do anything he can to help you thru the process. Thank you Jonathan!!!!!
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December 2021 by Wc J
It is second time I had closing with Rob and it was a great experience again.
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December 2021 by Kenny Jackson
Great place to finance a property/house. The most attentive place I ever seen. Super great staff.
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December 2021 by Leslie Pannell
Rob is very knowledgeable and helpful. He’s easy to talk to and makes the process easy! He helped me purchase my home four years ago and we just did a refi with him!
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December 2021 by Wadrianne Pugh
Always available to help. Explained things I didn't understand and always made time to answer calls even in the evening. Great customer service and worked well with my Realtor. We closed on time and he was there every step of the way.
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December 2021 by KeypersHomeFinders KimJohns
Fast, friendly communication and great at solution-finding! If Rob can't make it happen, no one can! Highly recommend, very smooth process.
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December 2020 by Justin Smith
The Cole team is a absolutely the best they take pride in helping any and everyone get their dream homes greatly appreciated you can call them day or night always there to answer questions and assist in any way possible Thankyou Rob and Rachel you made purchasing my first home so easy it’s greatly appreciated will most definitely use them again I recommend them to any and everyone
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December 2020 by Cyrus Haines
Works very hard to find reasons not to approve while he strings you along for weeks. If he runs into a problem, he bails and moves on to the next victim. Start with a stronger lender if you don’t want to waste your time.
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December 2020 by Gene Mcdonald
Always helpful when needing financial advice. Willing to work overtime on weekends or after hours on weekdays. Friendly, professional, and always calls you back!
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December 2020 by Crystal McWethy
Hands down the best place ever!!!! I am so glad we found them and won’t go anywhere else. They are amazing people, the treat u like a friend rather than a client!!! I can’t say enough good things about this place!!’
