H&R Block offers expert tax services to meet various tax needs and maximize refunds. Clients can schedule appointments at local offices or utilize the Digital Drop-Off service to work with tax consultants from home. The company prioritizes customer well-being by maintaining cleanliness in offices and implementing safety measures. Many customers praise the knowledgeable and helpful staff, highlighting positive experiences with specific tax professionals. One client expressed deep appreciation for a particular tax preparer, noting her caring nature and friendly demeanor, which fostered a strong rapport. Overall, customers report satisfaction with the ease of filing state and federal returns, often returning year after year for assistance. The service is described as attentive, with staff going the extra mile to ensure comfort and support, creating a welcoming environment for clients seeking tax preparation assistance.
This was our first experience with a taxagent and we were extremely pleased. Miss Joy Redden was so helpful and so kind to us. She answered all of questions and gave us advice. We will be coming back next year! We had a great experience and they proved that they cared about us as individuals, which brought us of peace of... read full comment
January 2025
A huge shout out to Joy Redding she is by farnthe best tax lady and I will never ever let anyone do my taxes but her, she is an absolute pleasure to just talk to and the care and concern she has has also made her my friend .
April 2024
Everyone was helpful and knowledgable, and they made filing my state and federal returns easy. I used them last year and went back again this year, and I fully anticipate I'll return to them again next year.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee