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April 2024 by Elaine Nguyen
These ladies were very nice and helpful when I came in to get some information about opening a bank account!
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December 2023 by David Riano
Anyone who prohibits a delivery driver who’s been holding their piss for more then an hour from using the restroom deserves a 1 star if not 0 if it existed… ridiculous. Terrible customer service.
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July 2022 by Reylin Sunni
This is a great bank. However their debit card and customer services is very very poor. I have been waiting a whole month to get a new debit card after my previous one got stolen. This is not the first time I’ve had to wait this long for a new debit card when my one before this one expired. It takes two weeks to get to you, then you call and are told it has been returned for no reason, mind you that you have to call them they will not call you to tell you this. Then you have to wait another two weeks. I have bills to pay and groceries to buy and going to the bank every week two towns over is ridiculous. My family also uses this bank and says the same thing happens to them, but it’s usually 2-3 weeks. It may just be an inconvenience, but that inconvenience has made me decide to switch banks. It’s a nice bank besides that, so if you’re okay being without a card for a month any time you need a new one then by all means go with this bank.
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December 2021 by Dora Kabunda
Useless bank. Useless staff members
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September 2019 by Susan B.
I have been with Intrust for a long time. The branch on nw expressway is close to my house and very friendly people. Orlando opened an account for my husband and I and was very knowledgeable. I am happy to see they have changed their policies and now don't charge for online deposits anymore. We will enjoy our free bank account for many years .
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May 2019 by Mark inOKC
Excellent working relationship with the staff and management. They have many business services that a lot of other financial institutions in the area do not offer. Excellent response when I need assistance.
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September 2017 by Nellie Lee
I have been a customer of this bank for over 45 years and have always had a great banking experience. From banking to car loans at this location and they have always been great to work with. People are friendly and go out of the way to be speak to you inside or drive thru. Keep up the the good work.
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July 2016 by Kerri Castleberry
This location has the most rude and disrespectful Manager. Was also very racist and treated me as a criminal. Never bank with them...