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October 2024 by Pat Shield
My name is Patrick with ComfortShield heat and air in Oklahoma City. I just have to say that Brandon Yohn specifically is one of the best and most reliable guys I can count on for HVAC advice and help. I am fairly new in this industry and I could not ask for a better person to deal with. He is educational and has been the best experience to deal with compared to many of the other supply houses. He is my go to guy for all my customers needs and whatever he is doing should be a model for all suppliers nationwide. I can’t say it enough “ Thank you Brandon Yohn for all your continuous help, knowledge and hard work”. In the words of will Ferrell from the movie old school “ your my boy blue, your my boy”
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August 2024 by Scott Paxton
My Go To HVAC supply house.
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January 2024 by Gary Collins
Customer service above average! Good prices compared to competitors! Wide selection of products, parts and equipment!
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November 2023 by Jose Contreras
I just made a delivery, all the staff are very friendly, I hope that the other store is my next delivery, I hope they are blessings for all the staff
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November 2023 by Hunter fuchs
You can normally find what you need here, unfortunately they will steal from you on their pricing. 75 bucks for a $14 cutoff switch. Kick rocks, that’s crazy. These guys forgot that there is Amazon, or even locally you’re better off going to Jackson Supply or Locke Supply. Don’t waste your time getting gouged by these guys.
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September 2023 by dustin smith
Thanks.
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August 2023 by Chris Williams
Horrible customer service take your money somewhere else
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July 2022 by Bill Hensley
Fast and professional. I called with the motor part number I needed to replace, and they had it waiting for me at the desk when I arrived.
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April 2022 by Phillip
Staff was very helpful to this old lady. Didn't make me feel stupid.
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January 2021 by Michael Martell
It's always a joy to walk into Johnstone and deal with the guys behind the counter. I received great service there. They have a lot of parts that I can't get other places locally. They don't mind going the extra mile and researching into a project or problem that I have. They also have a tech support guy that knows his stuff and is willing to work with you. I recommend Johnstone! Shout out to Jeff, Keith, Manny, Brandon, and Reynaldo.
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November 2020 by Matt Hosseini
Staff are awesome but stuff are really expensive Compared to another place and there is no return policy without damaging your bill
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November 2020 by John Hoffman
Horrible customer service
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April 2020 by Fred Kandah
Products arrive broken.
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November 2019 by william rieg
Giving 3 stars based off return experience. Initial sale was great.
If you are a licensed HVAC professional I'm sure this place is great. If not, make sure you do your homework on the part needed. It will be yours when you walk out the door. I was unable to return my product the day after purchase.
When I pulled my receipt out the individual said "Ahhh, Sorry today is no return Friday. HaHa". Little did I know this was a passive aggressive statement not a joke. All I did was hook an electric lead to the part. It had been 12 hours. Clearly not running the part in my unit. This may be customary but the comment just made it seem like the company doesn't care for customer returns. I'd work on that in the future, even if its not a contractor account.
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November 2017 by Ryan Lutz
Speedy service and had the part I needed. I noticed a couple AC repair technicians there from different companies. They seem to supply to professionals but they show respect to the regular ol' handyman.
