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April 2024 by Elmer Hickman
Did a great job in helping wife with birthday gift.
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March 2024 by Sharron Reece
So much to choose from!!!!!
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January 2024 by Jason Zielke
They have terrible customer service.
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January 2024 by Stephania Cordova
This review is not about the store but about the company. The staff at the store was very friendly and patient.Kendra Scott should review their policies to support positive customer service experiences. First…. The birthday “club” - even though the discount has been altered and changed to only include a limited selection of products for the 50%, while disappointing, I do understand. The addition of special promotion purchases could be positive to some. The main reason for my review is their return policy. I admit, I did not read completely and if I had, I would not have purchased the $80, no discount, “will they go with my outfit” earrings for my daughter. With those items that are “final sale” the staff is excellent in communicating their policies; this was not communicated and the item was full priced. All the years I have purchased from them, I’ve never returned anything. When I went back 4 days later to return, I was notified of their policy, no refunds just exchange or store credit. I purchase the majority of my jewelry from a different high end retailer and have no issues if I need to return something. However, I am forced to purchase another $80 item from Kendra Scott.I’m sure my limited business does not mean anything however I will use my credit and then I’m done with Kendra Scott.
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January 2024 by Lizet Lopez
Love coming to this Kendra Scott in Classen curve specially everyone there is always with a smile and friendly
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December 2023 by Nancy Martinez
Pretty fake jewelry, but only a few real over priced gold pieces.
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December 2023 by Larry Lewis
Very nice store. Very friendly staff!
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October 2023 by Stephen Stubbs
Took my granddaughter there. Teenage girls seem to like it.
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June 2023 by Audrey Baker
Looove this location! Staff was helpful and even attempted to help me design earrings!
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June 2023 by Deneisha Hayes
I just wanted to say thank you so much for replacing my beautiful necklace that somehow tarnished within the year I have had it. I took it in and zero problems with my receipt of purchase. Replaced with a brand new one. Thank you
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June 2023 by Ally Mead
All of ladies a super sweet!! Wonderful jewelry!
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March 2023 by Kaylen Buchanan
Staff was very rude. I didn’t want to buy anything after seeing how they acted towards customers. Not a friendly store.
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February 2023 by DEBORAH WALLACE
I am sooo disappointed in them!!! My daughter had a necklace from birthday a few years ago and a Christmas from few years ago. Went to have them repaired or replaced as they said it could. She drove from Norman all the way up to the city to be told they were fakes and no receipt no service. I was the one that purchased those in store one in their store exactly!! So you are selling fakes?!?!? Or was it because she was a teenage girl alone or of color??? Or both??? I’m very angry!
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December 2022 by Brock Spencer
Most the time pretty good, but this last time would have been nice if you didn't harass and stalk me the entire time I'm looking through the store when I said I want to look, and then to say "no ill just get it for you" when I hadn't decided what I wanted yet. I'll go spend $200 elsewhere.
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November 2022 by Samantha Richards
I gave one star bc of this locations HORRIBLE CUSTOMER SERVICE! Ive gone to this shop for years and I know they’re not the friendliest, but yesterday the way I was treated about how I asked about a price of an item that I didn’t know was apart of their real gold collection (and that wasn’t what I was looking to purchase at the moment) was appalling! Beyond disappointed.
