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September 2023 by Laura Peterson
Everyone was very nice and work done fast. I would go back. Oh, and I loved the dog Willow.
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August 2023 by Vonnie Wells
We’ve been coming here for over 20 years now and have always gotten prompt and courteous service. Prices are great tooServices: Tire rotations
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July 2023 by Jim Goldsbury
Broke my door handle and didn't offer to repair it. Broke some parts during alignment, and charged me for them. Then 2 days later I found a broken brake pad and my rotor was damaged.Services: Wheel alignment
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June 2023 by Jaime Trevino
I made an appointment to have 2 tires mounted and balanced and an alignment done for 9:30 in the morning. When I made the appointment I was told it should take 2-3 hours, great! When I dropped my car off I was told they would call me when my car was done. I finally called at 1:30 that afternoon and I was told my car would be done 30-45 minutes and he would call when it was ready. Almost 2 hours pass and I called back, no answer so we just went up there. My car was still being aligned. I was told my car was being difficult to be properly aligned and that’s why it was taking so long. We didn’t leave until 4:30. A 2-3 hour job turned into 7 hours. The owner did apologize for it taking so long after everything was done. One of the guys working on the alignment was smoking in the shop and I am extra sensitive to smoke so it could have just been me but my car smelled like smoke when I got in my car. My carpet and seat on the drivers side had oil or grease all over them, so that was great. I did take a picture and send you the owner of that and he offered to clean it but after my experience I didn’t want to be without a car for another day while they cleaned it. I was told it would be $25 for each tire to be mounted and balanced and I was charged $30 for each one, not a huge deal but still kinda frustrating.
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June 2023 by Bill Gibson
Had a dead battery and no time. Eric & crew hooked me up in about 10 minutes. They always take care of me.Service: Battery
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April 2023 by Christi Watson
Ken’s is the only crew I’ve ever let work on my Mustang. They are always quick to get’er in, diagnose the problem and repair in a timely manner at a reasonable rate. Eric takes the time to sit with you and explain all issues and options. His knowledge, expertise and professionalism stand out. I’ve come to trust Ken’s more and more with every service. Highly recommend.
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April 2023 by Zachariah Champagne
My front fender tore away in the driver side after hitting a deep, water-filled pothole. Found great reviews of Ken’s Auto online and called to schedule a consultation. Arrived for my appointment and the team was friendly. I was in an out in 40 minutes. The team addressed several issues that were quick fixes but said I would need to go to a body shop to get my fender fixed.Honest and efficient team. And they offered me a recommendation to a local body shop and provided a temporary fix for my fender until I can make it to a body shop. Great rates. 10/10 would recommend.Services: Tires
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April 2023 by Hans Probst
I had an issue with my vehicle and turned out to be a relatively easy fix, they called to let me know of anything they came across and we’re not pushy when it came to other work that could be done in the process. Very knowledgeable and good at putting things in an understandable way. My car had a slight hiccup after the fix which they got to same day and I was able to have my car after work! I would recommend them to anyone! Don’t forget to mention if you’re a AAA member!
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February 2023 by Leota Morse
I thought they was very good. Very honest . I would recommend themServices: Tires
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February 2023 by Deborah Leftwich
Ken's is great. They got me right in - diagnosed the problem - fixed it and I was out within the hour. Grant ya, that's not always the case but I've been going there for years and they're always thorough, professional, straight-forward and fair. I trust them totally.
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February 2023 by Terry Barnes
New Brakes. Coolant issues. Repaired and paid for. Still had coolant issues though so took back in to figure out the problem. Issue resolved on second trip and another few hundred dollars. I like Ken's and Eric. Satisfied but wish it was corrected 1st time cause I kinda felt like I was charged twice for same repair. Otherwise, no complaints and I feel I could drive cross country with no problems. It was a weird issue with coolant responding to the twin turbosI would and do recommend Ken's to friends and family.Service: Engine repair
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November 2022 by Jim Q
I have used Ken's for several years and can't remember ever having a problem with their repair work or just regular service.
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November 2022 by Tommy Gunns
They replaced my transfer case. Very happy with price, install and communication. Highly recommended.Service: Transmission
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October 2022 by Tiffany Burton
They did an amazing job here , they checked with me prior to all repairs to let me know what they were doing and got my approval before just charging me extra !! I'm very happy with the service they preformed and thankfully got my car back up and running properly!!!Services: Steering & suspension repair
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October 2022 by Ronald Owen
Charge me $160 for a $40 set of spark plugs $560 for a set of spark plugs and wires 6 months later number three spark plug loose loose.Service: Auto engine tuning
