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March 2024 by Jim Cooke
THE LAST TWO TIMES WE HAVE ORDERED TAKE OUT, THEY LEFT SOMETHING OUT OF OUR ORDER.... WHEN I CALLED TO COMPLAIN, THE MANAGER, WHO I COULD HARDLY UNDERSTAND, DEVELOPED AN ATTITUDE AND HUNG UP.... GOODBY KFC, HELLO
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February 2024 by Tracy Downing
I had the spicy chicken sandwich. Bread was soggy. Chicken was just ok. Didn't finish
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February 2024 by Tamara Weston
I ordered online and it was on time!!
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January 2024 by Tony Gaglio
The food and service was excellent tonight.
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January 2024 by B. Henderson
I don't eat KFC but perhaps once a year and today was my day. From the second I approached the door the customer service provided by the manager today was unstoppable and outstanding! Immediately open and friendly with a genuine heart to serve. The food was, as always good, but this manager in here today..... Solid work Expressway!
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January 2024 by Clinton Smith (Zer0TheInfinite)
So in fairness to them I did order relatively late. And if I was asked to cancel my order or something like that I would for the most part understand.I had surgery done on my mouth so I can eat proper food so I ordered 2 bowls of mash potatos for myself and a chicken sandwhich for my roomie.The chicken sandwich was solid according to him, and the tea I got for myself was good aswell.However my mashed potatos were heartbreaking. One of the bowls of gravy had spilt in the bag (which i cant say if it is KFCs fault or my delivery driver to be fair)But the main reason for my poor review is because they were still powdery. I havent tried the 2nd bowl but in my first bowl there is just clumps of powder like it wasnt mixed well. If they had to rush to make a new batch or something I would have honestly wished they would have just canceled my order instead of this. I shared a picture below to show the clumps of powder.Update: They did replace the mashpotatoes and were super nice when we spoke to them directly about it.
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January 2024 by Melia Schultz
Came through the drive through around 6:30 pm and it’s been painfully slow the dining room was closed against the posted times on the door so because we wanted food here and with no other choice we hopped in the slammed drive through. It’s been over 40 minutes of waiting. And the employee who took our order had an attitude. I’m sorry if you don’t like your job but don’t take it out on customers. And if one car has a bigger order have them pull up. keep the rest of the drive through going and just run it out to them when it’s ready. Not really rocket science, other restraunts know how to run a drive through and if it’s that hard then maybe kfc should start having their employees trained at chick Fil a. And if you’re that understaffed then either hire more employees or close. It’s hard to comprehend why I’ve been stuck behind one car that’s been sitting at the window for over 20 minutes. Am I waiting for the one person working to finish their lunch break? Finally get out of the drive through and we get the saddest dish I’ve ever received from KFC and the drinks are 99.99% ice .001 drink
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January 2024 by Dylan S.
Slowest service ever, second in line through the drive through. Took nearly an hour to get my food (8 piece bucket). Employees were not friendly either.
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December 2023 by Paula Glaze
Why is this place even open? Two guys are running the place tonight 12-13-23. There are 4 people who have been waiting 20+ minutes for call in orders. The drive thru is slammed. If you don’t have help, close the drive thru or the restaurant! No brainer!
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December 2023 by Earl Knox
Ordered a 3 piece dinner around 9:30 pm Saturday. Got a burnt drum stick and burnt thigh. I was given another thigh that was freshly cooked but along with the rest of the dinner it was salty. I love Kentucky Fried Chicken but this is by far the worst experience I have ever had at one of their restaurants. Didn't mention the fries were cold and the biscuit was doughy. I know it was late but come on folks, if you wouldn't eat it, don't serve it! It was nasty.
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December 2023 by Ervin C
This is the 4th time i go to this KFC to pick up a doordash order and they're system is supposebly down? yet i see them smoking outside? Who ever manages this store should be terminated!
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December 2023 by Diane Galliart
Usually this place isn’t the best. Although the time we did want KFC, it was one of the worst experiences. The pot pie spilled ALL OVER. As you see in the image. (Later me uploading the images you can not actually upload videos only photos) All over the bottom of the containers and in the bag. The what was 20 minutes long,buts that’s not all because the pot pie wasn’t ready it took a whole another 10 minutes which the guy said only 5 minutes. They also forgot to give us our drinks. Unbelievable! It’s a meal you always have a drink in the meal with this place. The size of the chicken is so small that’s pathetic. $7.99 yes that’s not alot but I do expect my full order! UNBELIEVABLE! I wish I could have this negative stars! ??
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November 2023 by Edward Bourgeois
It’s KFC…what do you expect. However, the highlight of eating at this restaurant, was when we learned one of the employees uses her daily employee meal to feed the homeless. Just knowing there are good people out there gives me hope in humanity. Now, the store manager is least to be desired.
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November 2023 by Carolina Guevara
Worst location ever. I gave this place a second chance just because is around my neighborhood. They take FOREVER to serve the food at the drive through. They NEVER have coleslaws. Really bad customer service, employees seem to be joking around inside instead of working with sense of urgency. Is there even a manager over this location?
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October 2023 by Krystal C.
I will never eat here again I paid 43 dollars for some trash I'm so upset like really
