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April 2023 by Kristi Lowe
The salesperson was knowledgeable and helpful. She didn't rush us or pressure and I really appreciated that.
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April 2023 by George Widerquist
Lacey was very helpful. Directed me to the chairs I was interested. I'm on the way home with chair in car. Can't wait to use it.
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April 2023 by Kim McKinley
Our salesman was awesome very friendly and knowledgeable.
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April 2023 by Jeff Hadley
Presley was very helpful.
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April 2023 by Matthew Nelson
Finally a place that lets you look with out trying to sale you something. Too bad they’re closing.
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April 2023 by SpOken wUrd XploRAtions
My purchase will be lovely in my new apartment home. Thanks SSonil!
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November 2022 by Mary Walker
If you go to the Lazy Boy Store be sure to get Presley as your sales person. Presley is friendly, professional and knowledgeable. It only took us an hour to complete our shopping experience because as we discussed what we wanted; Presley was researching prices and the best deal for us.
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October 2022 by David Ray Duncan
My wife and I drove up from Southwest Oklahoma, because we couldn’t find the recliner we wanted in our hometown. Once inside the store, we quickly found both the color & model we needed. It was even on sale! A sales person explained this was a discontinued model but she could sell it to us off the floor. She called her manager and he gave us an additional discount.Based on this experience, we decided to look for an area rug as well. It was at this point that customer service went off the charts. The sales person happened to be Sandra, the in-house interior designer. She took a fabric sample from the recliner and used a picture of our living room to find the perfect rug. The only ripple was the price, which was double what we wanted to pay. Again, this particular item turned out to be the only one left. Sandra called her manager once more and got us an even larger discount than we got on the recliner!The only problem left, besides paying for the merchandise, was how to get a recliner and an 8’ x 10’ rug back to our home in a mini van. Again, it was Sandra to the rescue. She instructed the loaders to fold the area rug into a square. Viola! Everything fit and we drove it home.Consultative (needs based) sales is the name of the game at this fine establishment. And if you’re looking for a top-notch designer, ask for Sandra.
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September 2022 by William Clark
I enjoyed shopping here over the year I’ve moved here I have dropped 15k easily. Well I needed to buy a new bed, do to my severe injuries I received proudly serving this country.Buying a bed was a 2 almost 3 day process. Brenda that works in finance area, she’s is (I can’t really say the word but it starts with a C). She nasty mean and flipping rude.She was rude to salesman Juan the first time, so we walked out do to her nastiness and way she was treating him. Came back a few days later hoping to not have to deal with her.Came in and was helped by a lovely lady named Amber. During the purchase stuff again who do we see? Brenda. Within in 1 minute she berated Amber and got rude with my wife. The non Christian will would have had said something but I’m working on myself.Call first, if Brenda is working, avoid the store like you would Covid.
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September 2022 by William C.
I enjoyed shopping here over the year I've moved here I have dropped 15k easily. Well I needed to buy a new bed, do to my severe injuries I received proudly serving this country. Buying a bed was a 2 almost 3 day process. Brenda that works in finance area, she's is (I can't really say the word but it starts with a C). She nasty mean and flipping rude. She was rude to salesman Juan the first time, so we walked out do to her nastiness and way she was treating him. Came back a few days later hoping to not have to deal with her. Came in and was helped by a lovely lady named Amber. During the purchase stuff again who do we see? Brenda. Within in 1 minute she berated Amber and got rude with my wife. The non Christian will would have had said something but I'm working on myself. Call first, if Brenda is working, avoid the store like you would Covid.
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August 2022 by Caryn Rolin
Brent answered all our questions. Helped us pick our couch and even sold us a table and chairs. Table was delivered today and looks beautiful. One recliner chair was going to take 2-3 months but Brent found one at another store for us. Husband very happy. Looking forward to Friday's delivery.
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August 2022 by Scott Hoover
Great friendly service. Peter helped us through the process of customizing a sectional to fit our family's needs. He wasn't pushy and gladly answered any questions or concerns we had. We will definitely return.
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July 2022 by Matka Brylczyk
This review is for the sale only because the furniture has not yet been delivered. I know it’s a third-party delivery so the review is for the sales lady Lacey. I will update on the delivery later.Lacy was professional and friendly and very patient with me as I sauntered along with my cane having to sit more often than I like.She was very informative and knowledgeable about the inventory and I quickly found the recliner I wanted. Not once did I feel that my slow pace and many questions were burdensome. I will be back.
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July 2022 by Debra Phillips-Camp
Peter was great, had an enormous amount of patience watching me bounce from chair to chair to chair until I found what I wanted. I usually get very anxious when shopping in settings like this due to the feeling attacked by salespeople but he wasn't like that at all. Nice guy, will definitely ask for him again if I need furniture in the future.
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June 2022 by Scott M
It was so easy to set up a design appointment at my home. Sandra was very helpful and put together a complete design plan that exceeded my expectations. Being able to catch everything on sale was a bonus. I’m awaiting my furniture and sure it will be perfect. Side note: I’ve experienced high pressure sales tactics at other stores. I did not experience that at La-Z-Boy. They were professional from start to finish.
