Lucchese Bootmaker provides an exceptional and unforgettable shopping experience with phenomenal customer service. The staff is knowledgeable, friendly, and goes above and beyond, offering expert guidance with genuine patience and incredible attention to detail. The store itself is beautiful with a very comfortable atmosphere. It offers a wide selection of premium, high-quality boots and western wear, described as well-made and worth their value. While the products are expensive, the store is recommended for the ultimate cowboy boot shopping experience, noted for its top-tier service and professionalism that makes customers feel valued for life.
Walked in wearing flip flops and walked out with another $1,500 pair of boots. Robert (Downtown OKC) was very patient and low pressure. He also treated me with respect despite the fact that I looked severely out of place. Been to another Lucchese store and did not feel as relaxed. I highly recommend this particular location.
May 2026
I've had the best experience working with Robert. The best customer service.
February 2026
I trusted Lucchese for my first pair of boots, and I can’t recommend them enough. The in-store experience was amazing, and the customer service afterward was just as impressive. The staff truly goes above and beyond to help you, even after your purchase.
