Lush Cosmetics at Penn Square Mall offers fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. The store is described as exactly what customers want, having everything in plenty. Reviews consistently highlight amazing customer service, with employees noted as kind, helpful, friendly, and respectful. Staff are praised for going above and beyond, helping with selections and answering questions perfectly, which creates loyal customers. The iconic bath bombs are celebrated as the best, with no other able to compare. The store's fun and fabulous environment, along with its amazing products and culture, receive strong praise. Employees are commended for making all guests, including children, feel welcome and helped.
Emma was great! Super knowledgeable about all the products offered and made my day. Easily my best experience in a Lush. Thanks Emma!
September 2025
I LOVE LUSH AND EVERYTHING ABOUT IT. This location was exactly what you want when you go to a Lush store. They had everything and plenty of it. Also E.T. Bath bomb!!! Love bath bombs from here. They are the best. No other bath bomb can compare. The customer service was amazing as always.
September 2025
Caroline was so freaking amazing and helpful she went above and beyond helped me with everything I was unsure about helped me with face mask honestly the coolest store I’ve been in Hayley was also super friendly and helpful they deserve raises for real haha
