Lush Cosmetics at Penn Square Mall offers fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. The store is described as exactly what customers want, having everything in plenty. Reviews consistently highlight amazing customer service, with employees noted as kind, helpful, friendly, and respectful. Staff are praised for going above and beyond, helping with selections and answering questions perfectly, which creates loyal customers. The iconic bath bombs are celebrated as the best, with no other able to compare. The store's fun and fabulous environment, along with its amazing products and culture, receive strong praise. Employees are commended for making all guests, including children, feel welcome and helped.
I went in today and both employees were very nice. I did want to shout out jack because he was very nice and I really appreciate the samples he gave me!
April 2026
Had a great experience celebrating my 13 year friend-anniversary with wonderful Jack!!! Had the best lush party and was so taken care of!! Can’t wait to go back!! ❤
March 2026
Ethan helped me and my wife pick some scents and bath bombs for our anniversary and it made our day !!! Great customer service And made us feel at home !!!
