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January 2024 by K
Terrible company. I have been a patient for a while now an bad customer service every time I try to call. These people never answer the phone and when you get someone to answer the person acts like you are bothering them and they don't want to be there. This is a sad place I wish I could give 0 stars
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November 2023 by Orlando Emery
When you call it takes forever before you get to speak to anyone
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October 2023 by Lori Ledford
This process started in November of 2022 for an electric wheelchair. I was told it could take up to 6 months. In May of 2023, I was told my order was lost and we had to start the process again. Then I was told that they were no longer in network with my insurance so I needed to find a different provider. Approximately a week later, I was told they were in network and had the appointment with PT and their staff in June. Following up in August, the order still hadn't been placed because of a software access issue. Finally, in September, I canceled the order and moved my business to another company.
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October 2023 by Kena Scheer
Major Medical really cares about the customer. They'll answer any questions you have and go above and beyond to make sure the customer is satisfied. I would recommend them 100%. To anyone
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July 2023 by Tim W.
Terrible service both on the phone and in the office. Had a 1000 appt. for a CPAP fitting. Wasn't seen until 1040. They never answer the phone, that's when you can get thru to them. The place is grungy looking. Looks like an old 1970's stockroom. Not a place where customers should be seen. I will be finding a new supplier as soon as I'm done with all the initial CPAP acceptance is done.
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July 2023 by Mommy Allen
I am so appreciative of the help and assistance I received from Mr. James he is a one of a kind sport he helped with all of my installation my questions my concerns and just my all around well being I most definitely will give recommendations to all just give them a try you'll love all of the staff thanks again for everythingSincerelyBeatrice Allen
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July 2023 by S. B.
The people I worked with were helpful and laid-back. The equipment was well maintained. Thanks for a good experience :)
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July 2023 by Doug Threlkeld Jr
I received my oxygen tanks today! Yay! I want to thank James for his professionalism and knowledge. He is super nice guy! Thanks James, you deserve a 5 star from me as always?!
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June 2023 by Gina Pannell
James, is wonderful, he is so very patient and follow through with task complete. When he has to go back to the office and return to finish job, he is always friendly!!!!!!! He always seem to enjoy taking care of his customers. Thank you James for being attentive to your customer needs!
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May 2023 by Tim Birkenbuel
Worst experience with a CPAP supply company in 16 years. Insurance had me use this company and received a new CPAP machine. Since then, they have lost my supply reorder twice and I sent in my SD card for compliance and they have lost it too (I used their self addressed envelope). Personally came in to pick up my supplies as they asked and they would t give them to me because they had no compliance from SD card that they lost. Oh and the NEVER answer their phone. Incompetence at its finest
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May 2023 by Ashley Prettyman
James is a amazing helpful guy he deserves a raise he really helped out my family thank you James you’re amazing
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May 2023 by london johnson
James driver did excellent today thanks a million!!!!
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May 2023 by Rich C
This company did a great job of taking care of my family and their needs. They were very honest and transparent about everything. I highly recommend them.
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May 2023 by Rich C
This company did a great job of taking care of my family and their needs. They were very honest and transparent about everything. I highly recommend them.
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April 2023 by Lynn Timmons
Not sure what it is about these health companies. They ALL seem to be incompetent. I hand delivered a Dr order for a walker. One week later they denied getting the order. I spoke to the same person to whom I hand delivered the order. She still denied ever getting it. We've tried 2 companies so far to get my elderly mother a walker...and they both dropped the ball. They simply aren't helpful in resolving the issue.
