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April 2024 by John Eyman (PoorJohnn)
Employees need to develop a personality. No greeting, smile, or Thank You. Could hardly hear him over the din of background noise. Food was good and prepared per order but just felt I was interrupting his day so just did the minimal to get done.
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April 2024 by Veronica Craig
Toke over hour to get my food. Pizza was cold, called the store lady said she would remake my order. Got my pizza it was not remade they sent the cold pizza. Called the store talked manager he would remake it. Which he did and you can tell he had an attitude. About 30 min later the pizza was delivered just to be left on the floor outside my door. Only knew that because my camera went off so I looked and to my surprise my pizza was in the floor. Never again will I order from them.
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April 2024 by DLajiah Fields
I called for 20 minutes straight, no one answered. (10:00pm)I pulled in to the front and ordered inside,I asked for a 10 pepperoni pizza I recovered no response and he walked away while I proceeded to pay with my card.I then went back to my car and called the store, the young lady working with him ignored the phone.#DoBetterAlso no one washed their hands !
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April 2024 by Christopher Sullivan
Great pizza. Great atmosphere. Great management and a team that cares. That's a recipe for success.
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February 2024 by Clara Alexander
I ordered a drink and they charged me for a 20 oz size but other than that they have always given me great
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February 2024 by Violet Reeder
Love there pizza clean nice
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January 2024 by Rod Rainbolt
Delicious pizza, great
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December 2023 by Dillon Williams
Got an Uber order. Was fast.
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December 2023 by John
Ordered way ahead. two pizza and five sandwiches to be delivered at 11:30. At 11:32 they called and said they didn't have any steak for four of steak sandwiches. Changed order delivered 45 minutes late. For a Christmas party. Also spent $2 extra have bacon added to one pizza no bacon.
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December 2023 by Michael Latham
I have a 20 minute drive from work to this Marcos location so I attempted to order by phone. No one answered the phone. So I walked in and ordered. There were two workers in the entire store at 7:37 pm on a Friday evening. What could the scheduling manager possibly be thinking? I harbor absolutely no fault on the workers at the store. They were working and multi tasking to get the orders out as best they could. Disappointing since we truly like Marcos pizza and it is as close to the pizza in the Chicagoland area where we resided before moving to the OKC area. Do better for your employees and your customers.
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December 2023 by Keke Robinson
The food was Awesome, and Earnest customer service was Amazing!! He is the type of employee Every company needs! I will order again Just because of him! Fabulous Job Earnest??
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October 2023 by William R.
Three Times, in Three weeks, In "Called": Marcos Pizza on 12201 S. Penn, (Oklahoma City)...And waited .AND waited..While the phone rang..Until it was Hung Up....This last visit to Marcos WAS my "Last Visit" If I cannot have my call answered, I must not be the only one.Hopefully people will do what I am going to do from now on...And that is go somewhere else. When I stopped in to order (As I could not get through on the phone), there were SIX workers there, and no one waiting, but for me. I ordered a family salad, and I heard the workers all passing it off to someone else, as they wished not to make it..While I waited, I spoke with someone there (Name not told to save his job), and asked why no one answered the phone. He said..."Oh, That's Anthony. He gets that way. Well, Marcos...Think I'm the only one? Look at the reviews here. You don't want my business...You don't have it Maybe others will not like this treatment and go elsewhere as well. Little Caesars is close 119th and May...Eagle One on 116th and Western makes Great Pizza..I'll have to check on their salads. And ya know what? Both places Answer Their Phones.
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September 2023 by Mark J.
This was my first time to order from Marco's pizza. Service was abominable. They rescheduled three times, and were more than an hour late. I live one, count it, one mile from the restaurant, and when the pizza arrived, it was barely warm. I will never order from them again.
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September 2023 by Damian Chester
Great staff great food Jessica was super helpful and polite would definitely recommend this
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August 2023 by Me'Licka A.
I called to order and the person that answered the phone was rude and immediately told me she was the only one there and the wait is long, I understand being under staffed but customer service should never be neglected. Please hire more staff cause she's stressed out and couldn't remember her manners at all.