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February 2024 by Daphne Summers
Caleb assisted us with finding a replacement for our 25 year old washer and dryer. Caleb was knowledgeable, and kind. Caleb listened to us and our needs.Being appliances seem to go out at the same time, we did some pre-shopping for the future. Caleb guided us through the store and when we wanted to look alone, he gave us space. As we were leaving another salesman approached who had sleazy sales tactics and a political agenda to push, we were not at all impressed by him. Ultimately, we left grateful that we were able to work with Caleb and with the purchase we made. Caleb guided us without an agenda and we will be working with him in the future.
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February 2024 by Brian Chan
Tung is awesome! Been by there a couple of times during lunch to shop for a washer and dryer. I had a bunch of questions and he narrowed down the perfect set for us. Of course he gave my wife and I the Value, Good, Best options. He also gave his honest opinion on all the sets we touched. If you want honesty, GO SEE TUNG!
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November 2023 by Michele Lesher
We went to Metro appliance to just research washer and dryers. Caleb welcomed us and asked if we needed anything. We let him know we’re just looking. After seeing what they had we called Caleb over to ask questions Caleb answered all questions to our satisfaction and we were able to make a decision on the best washer dryer set for us. Painless and very satisfied with his service. Hopefully delivery goes as smooth
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November 2023 by Terri Redding
Caleb was both helpful on the phone and when I came in to pick up the part I needed. The whole pickup process was quick and easy. Thank you.
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October 2023 by *Starr Rauliuk
Better than expected! The sales was most help. The Justin and Tobias were wonderful. You need to them a raise!!!
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October 2023 by Matt Harrell
We bought new appliances from Metro for our entire home. Sales staff knows nothing of the appliances. Customer service after the sale was terrible. The new refrigerator leaked day one and we still cannot get anyone to even look at it. Almost a month of wait time to get anything and we are still waiting on our washer and dryer.As a general contractor I have bought literally hundreds of appliances from Metro and they used to be good. Sadly to say you are better off going to Lowe’s or Home Depot.
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October 2023 by SD Shelton
I have been a long time customer of Metro, not only having them outfit my entire home during my new build, but for other appliances and help with repairs that I have needed along the way. Most recently I have been working with Mike Hale on a replacement microwave. He has gone out of his way to help me find the best possible deal I could get. I know he has spent more time than I would’ve had with any other researching this for me. He is a great benefit to the company.
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September 2023 by N R
Were easy to work with when we were there, very professional, purchased an array of appliances for a remodeled home. Once appliances were delivered, the washing machine was broken, ice maker makes a loud howling noise every3-4 hours when it cycles and wakes everyone up, can't be used and needs to be replaced. They delivered a 1 refrigerator and 1 freezer, instead of the 2 refrigerators that we purchased. One of the refrigerators was not cleaned. The range delivered was different from what we wanted and a part was missing and is still missing.Considering the amount of money spent, incredibly disappointing experience and will shop elsewhere in the future.
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September 2023 by Nataly R.
Were easy to work with when we were there, very professional, purchased an array of appliances for a remodeled home. Once appliances were delivered, the washing machine was broken, ice maker makes a loud howling noise every 3-4 hours when it cycles and wakes everyone up, can't be used and needs to be replaced. They delivered a 1 refrigerator and 1 freezer, instead of the 2 refrigerators that we purchased. One of the refrigerators was not cleaned. The range delivered was different from what we wanted and a part was missing and is still missing. Considering the amount of money spent, incredibly disappointing experience and will shop elsewhere in the future.
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August 2023 by Matthew Burnett
After an awful customer service experience with one of their competitors, we ordered a new Frigidaire refrigerator from Metro Appliances & More, and we couldn't be happier with our experience.Our salesperson, Mike, scheduled delivery for the very next day, and the crew they sent to deliver and install the fridge for us was awesome! Tobias and Isaac put in extra effort to make sure we were able to get the unit through our narrow doorway!
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August 2023 by Bill Burke
Store selection, sales staff and installation personnel were all exceptional. Prices and service are much better than the big box retailers. Highly recommended!
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August 2023 by Sharolyn Davis
They were quick to be able to visit our business. Our tech was very knowledgeable and honest about the scope of the repair work that would be needed. Thank you for helping us!
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July 2023 by Ann Streets
Metro has insisted on a review of our shopping experience. So even though we cannot comment yet on the more important aspects of this purchase (delivery and service) we were very pleased with our visit to the Oklahoma City store. We knew exactly what features we wanted in a new refrigerator, so shopping was a breeze. We spent about 35 minutes in the store and will take delivery in less than two weeks from the purchase date. So far, Metro gets 5 stars. *****But the jury is still out on delivery, install and service.
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July 2023 by Timmay
Our sales person, Tung, was amazing. He was very knowledgeable and very easy to talk to. He could recall details from conversations we had about appliances from a year ago. Metro had a wide selection and we were able to pick out everything we needed for the mother-in-law's living space.
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July 2023 by Raja Damayanthi Murali
We went to metro appliances to find our best search for our new home. Mr. Mike Beaver was very kind enough to show us all the choices even though we were not purchasing the same day. Very patiently went through all the leading brands with pros and cons.
