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November 2023 by Google user
Been here for years the longer you stay with them the better the deals on upgrades
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February 2023 by Guadalupe Garza Medina
Great costumer service very clean and respectful employees ?
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August 2022 by Yessica Garcia
Worst costumer service i ever seen they where so rude and had me waiting didn't let me know why. After some minutes decided to leave.
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August 2021 by Hannah Drake
Alejandra had great customer service and was able to help resolve my issue in less than 15 minutes.
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May 2021 by Julia Epps
Clean and helpful.
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March 2021 by Mandy Rae Smock
This store I thought was decent until I tried to login on my phone 3 weeks after I got it to pay my bill and when I did everything was changed my pin is not the same my security question answer is not the same it wouldn't have been any of my answers and then they told me when I called the 1-800 number that the ZIP code wasn't right when I've had the same zip code for freaking 10 years I don't understand why they did that why they changed it all is the same thing on my ID I think if you're illiterate you shouldn't be having a job like that you we should type in our own stuff
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July 2020 by April Frair
Awesome
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September 2018 by Robert Hudson
They don't get any stars from me the employee act if they have amnesia or something the fact of the matter is they only really help you if your of there race always talking to people like they are stupid or something when in fact they're the idiot's high school educated M/f very bad service at this store on South west 29th street
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September 2018 by Teresa Gunter
They treat people good
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May 2018 by Kristin Henson
Horrible, experience with the Southside metro pcs on 29th and western. So, I take my phone and tell them it hasn't been working. They check it, agree to order me a new one. I go back up there to pick the phone up and they take mine. I tell them the screen is completely black. Won't come on. (Zte max pro) the navigation buttons obviously light up. So they CLAIM to tell me they can't give me the new phone due to water damage. Keep in mind, at the other store on 29 (penn) who have wonderful people working there said There was no water damage. Which there wasn't. Only had the phone for 2 weeks. So, not only am I getting jacked of 200 something dollars, im also being accused of peeling off whatever red label in the phone that shows proof of water damage. While there, one of the employees whom is think was the manager , had her daughter there, interrupting my conversation while yelling at her from across the room playing on the display phones. She also continued to speak in Spanish around me, about me knowing i only spoke English. As did she. I found that very disrespectful. ANYWAY I took the phone to a phone repair shop to see if it was possible to retrieve my pictures from it. Drop it off come back later, and guess what??? THEY FIXED IT. NO WATER DAMAGE. Like I told them.
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May 2018 by Leanne Shrout
Always friendly and helpful service
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January 2018 by Yellaboy62 Romeo
Very bad I got sold bad phone and they weren't trying to fix the problem the lady Maria had and bad mouth and so did the other lady didn't like it at all need the corporate number
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January 2018 by Camille Lee
Customer service was good. I would give a 5 star but she changed my plan from the $30 to the $60 without telling me but I noticed & changed it back the next day. I went in to get a different phone & she gave me a great deal!
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December 2017 by Shelia Russell
Mainly employed by Spanish and have noticed that the times that I went in they were firstly attended to the Spanish community. city guy i
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October 2017 by dead ashh b TM
Dead a** there are some THICCC ASF FEMALES WORKING HERE shoutout to ricardo almanza who got me my phone
