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February 2024 by Aaron
The best service, I was in several stores and they did not solve my problem until I arrived at this store and everything was fixed apart from the beautiful girls who treated me, very intelligent. Thank you
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January 2024 by Angelica Palacios
Pessimistic customer service, they did not want to receive a payment from me because it was time to close, it should be noted that they close at 8 and it was 7:30. Things like that make one prefer other companies.
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January 2024 by Jes-ka Monique MF
I cannot even actually believe the way I was just treated in this store. I have been with metro pcs for 10+ years and will be leaving today, forever, thanks to DANIELLA and her little friend. It’s actually unfathomable that they treat paying customers this way. I mean literally and actually unbelievable.
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July 2023 by Jo Dee Dement
This is the worst customer service ever. Not only that I’m looking at the 3 ladies in the store while calling and not knowing me answered the phone. Horrible that they weren’t assisting anyone t the time either
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May 2023 by Timothie Evans
Been with them for 6 months and I like them
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April 2023 by Bekah Hooper
Absolutely the best customer service today from the people working . The guy named Galveston was soooooo helpful also the girl (I'm sad I didn't get her name) working was excellent and helped me with setting everything up. Great staff!
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January 2022 by The Rogers
Has some nice smart phones that are free with transfer of service. Make sure the expiration date of your I.D. hasn't lapsed, the requirements to get the phones free displayed beside some of the phones say No validation(I.D.) required with transfer of service but the reps still ask for I.D. for those phones. Some phone offers whether transfer of service or new start up require validation(I.D.), others do not, reps do not seem to know the reason for this. US Cellular, Cricket, and Boost are also in this same little business strip, I wonder if it's all the same owner, cool idea if so, no matter which you go with the owner of all these will get profit. I think there's even another carrier in this strip but can't remember the name right now if so.
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October 2021 by Laura Jackson
I signed up at this location over a year and didn’t have the greatest experience. However, I went back today to the same location to have up my account information updated. Korinna provided superior customer service. She got me all squared away and out the door in 5 mins. She was kind, courteous, and expeditious in her service. Thank you Korinna!!
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August 2021 by Laura Steele
I signed up at this location over a year and didn’t have the greatest experience. However, I went back today to the same location to have up my account information updated. Korinna provided superior customer service. She got me all squared away and out the door in 5 mins. She was kind, courteous, and expeditious in her service. Thank you Korinna!!
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August 2021 by George Morris
Hey that's what I need a great service
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March 2021 by Karim El youbi
If I can give this place -* I would the worst place ever that I experience to get phone they don’t know nothing about busness seems like drug dealer washing his money they don’t have phones they can’t order the phones don’t waste your money and your time in this place 0 customer service they can’t even sell tacos !!!!!!
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August 2020 by Juan Santos
Great customer servicio Lesly lady Thatcher works there is great helpped me great all my thibgs on my New phone has forgot my email password and She helpped me reset it best service I have got at a metro store I recomand her
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August 2020 by Annette Fuentes
great service
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August 2020 by Roberto Pichurko
Great service very nice patient people
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July 2020 by Lesly Dominguez
Great friendly service!!!!!