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February 2024 by Petra Dixon
I have always received great customer service. I would not bank anywhere else.
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January 2024 by Elizabeth Elley
I DON'T RECOMMEND THIS BANK!!! I wake up this morning to a -$15 charge for something I had unenrolled twice in a week,that the bank never fixed even after signing papers,I'll be there Tuesday morning to cancel my bank account,Nothing is gonna change my mind.
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January 2024 by Elizabeth
I DON'T RECOMMEND THIS BANK!!! I wake up this morning to a -$15 charge for something I had unenrolled twice in a week,that the bank never fixed even after signing papers,I'll be there Tuesday morning to cancel my bank account,Nothing is gonna change my mind.
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October 2023 by Benjamin Murphy
Well, it all started when I was about 14. I had money and no bank account. My parents banked there. So I opened an account. They have kept my minute amount of money over the years safe. It is a solid bank and the one off Western and 50th shows you how they handle overdraft fee. I still bank there.
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August 2023 by Stephanie Harris
I’ve been to the drive thru two times and have waited over 20 minutes both times. What in the world?? Completely ridiculous!! Do better!!
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October 2022 by Tina Miller
Best BANK! Best customer service around. Open an account today!
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December 2020 by Ruby A.
This particular bank is a disaster. The head manager woman Carrie is rude and always in a bad mood the times I have dealt with her. You can tell she hates her job by the way she treats the customers. My mom passed and we were visibly upset. This is where my mother always banked since she lived next door in long term care facility. Had to go in to speak about mom’s accounts after her death. The manager had no empathy for my situation and treated my sister and I like trash. I always wait a long time at this branch and get treated poorly by management. It is an absolute shame my mother banked here for so long. I hope she did not get the same treatment as my sister and I have received. Upper management should look into the issues.
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September 2020 by Allie Wallace
Their mortgage department is absolutely the worst. I shopped around for a mortgage, but noticed that midfirst has a first time buyers program, which I inquired about. I got stuck with Begum Ahmadi and she couldn't have been less helpful. When I asked her about different down payment options she said she would just have to run it. I said I wanted to do a conventional loan, with down payment assistance. She said great! I'll do a preapproval... then after BEGGING Begum Ahmadi to call me back and contacting the branch and the general email, she finally gave me more information (AFTER SHE RAN MY CREDIT.) She explained that you can't do a conventional loan and assistance with Midfirst. Which is a midfirst decision! She is literally the worst banker I've ever met. And I have met alot of them
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April 2020 by Jeffrey M Carson
My father passed away in December and banked here for years. This bank has been a nightmare to get closure to the account. Multiple hoops and corporate blunders to receive closure 3 months later. Shame on you management.
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November 2019 by DeShayla Flowers
Miss communication from employees!!!! My account was closed for no reason. I didn't have a charge off or anything. They mixed up my information and the account got close because of Information being put in wrong at the time of opening the account. Stupid reason to close an account.
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September 2019 by T Smith
Mortgage Department is the worst! Would give no stars if I could. Very bad attitude. Never had anyone treat me like they were so superior. I don't know how this lady named Begum can keep a position talking to people the way she does. Definitely will not be buying/financing anything if she's the one behind it.
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August 2019 by kelsie cates
Maybe Jackie, tall dark hair, not sure. Was on her phone constantly and avoiding any contact with me. Very unprofessional and will not be coming back with employees like this. Maybe you should look into this?
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March 2019 by Trevor Gorman
Went into the bank close to closing time, there was a line. Instead of employee helping the customers, they started getting ready for closing and locked us in the bank. After I got threw the line I wanted to make a credit card payment. I made the payment with a withdraw from my account and was asked what account my credit card was, the teller couldn't tell. After giving her the last four of my card I was given a receipt and told the money was going to the payment. Checked my account two days later found that no payments had been made on my credit card, and no pending payments. Called the bank was directed to the credit card company talked with them, found out the money that was withdrawn from my account never went to the credit card company. Of course my money was withdrawn immediately, I am now being told they need to “research†the issue. With that being said, there is more then one issue. The Issue with what happened to the money, and the issue with me having to even go through this situation. I shouldn't have to wonder wether the teller was able to do their job correctly or not.
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March 2019 by James Kelley
Bank fees to cash checks $7.50 each is way to high RIP off
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May 2018 by Tony Marrinez
Best location!
