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March 2023 by Sarah
Excellent customer service and product quality. Mark and his team went above and beyond to ensure our custom furniture was perfect and to our satisfaction. Mark was always quick to answer my emails and kept me updated throughout the entire process. He and his team are an A+ company.
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January 2023 by Nancy Pierce
I’m in love with my new door. I love working with Monticello Cabinets & Doors. When I made the first phone call, a real human answered the phone. It was the owner’s son, Christian and he could not have been nicer or more helpful. I went to the actual shop and saw how they resourced raw materials to make the doors. I received updates often when they started my door from two very large pieces of wood. To experience the process and to now have this beautiful door welcoming my guests has been an absolutely wonderful experience. I chose the door that the owner had sketched on a napkin years ago and was named the Open Bible Door because of its resemblance to an Open Bible. The company does check ups regularly on the door that was installed in June of 2022. Their customer service and kind hearts are truly icing on the cake after they have delivered such a quality, solid, thick, beautiful door!! I could never be happier or more pleased with my purchase. I highly recommend Monticello Cabinets and Doors. ?(I added a picture of my door in the photo section).
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March 2022 by William Wirstrom
I requested a quote and got a response from Mark setting up a time to call. When we talked, he was quick and seemed disinterested in my details, stated to send him an email with my measurements and details, as “gas is expensive” and he wasn’t going to come out and do measurements yet. He said if I sent measurements that I’d get a rough quote, if I liked that then he’d come out to do real measurements and get a quote going. Ok, so I wasn’t impressed with the dismissive tone, but I did as he asked and sent the measurements off. Got an email back, saying I’d have the rough quote soon. Next message stated I needed to come in to finish the quote.Let me get this straight, it’s too expensive for you to show up, but it’s okay for me to go to you to finish the quote. I understand that businesses get lookie-loos looking for quotes all the time. That’s the cost of doing business. I was going to let it go until I got another email asking when I wanted to continue. If I’m not worth doing the quote right, I’m uncertain the quality of work will either. I’m going with someone else.
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March 2022 by Kelly J.
Terrible installation, customer service and shady business practices. I can not even begin to share what an awful product they "install". The installation was an experience I would not hope any other customer would have to go through, I have drawers that won't close and then some that I can't open, chipped edges during install then used a magic marker to try to hide defective pieces. Un even spaces between cabinets.
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March 2020 by Tommy Adler
Called several custom millworks in the OKC area regarding a custom wooden gate for our courtyard and found Monticello to be the most responsive and the most reasonably priced! Worked with Christian, who was always reachable and friendly and had answers to any questions that came up. They were able to bring our vision to life and had several helpful suggestions along the way to improve on the concept we started with. They also handled staining and installation on time and on budget. Job very well done! Thank you!
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March 2019 by Mickey Bryant
Great service every time.
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March 2019 by Victor Maya
If you're looking for a great meticulous company for your cabinets. This is the company! You will not be disappointed.
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March 2019 by Troy Michaels
The most wonderful company I have worked with. Mark, the owner is fantastic and helped me with beautiful displays for my previous showroom years ago. I am now back and looking for a new space for my store and have reached out the Monticello Cabinets & Doors once again to work with. I look forward to working with them again here in the near future. BRAVO!! to their team, builders and finisher's, I'm NEVER disappointed.
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November 2018 by Samantha Hiines
Goergous cabinetry, so many styles hard to choose. Very friendly family owned company!! There could not be any better place to do business.
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May 2018 by Leo K.
We hired Monticello Cabinets & Doors when our house was just studs. Mark and his team had a very difficult job on their hands. The end result is magnificent! We have high gloss cabinets in every room that are perfect. He also built all of our doors. There are many special features including a hidden silverware drawer; the drawers and cabinets doors are all soft close. Mark also assisted us with finding the best contractors to finish out the plumbing and electrical work, he has many resources. We have heard that our home is magazine worthy. If you want the best quality and perfection, hire Mark and his team. Garage picture featured
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March 2018 by Sheila R.
Be sure you are sure of the services for which you are paying. A contractor referred me to Monticello Cabinets. Mark charged me 1500.00 fee applicable to the purchase of cabinets. He then went to work creating a budget, pricing lighting, appliances, labor. Additionally, he did a rendering that was never accurate and failed to tell me the cabinets alone were $15,000 before he did "hours of work", none of which I requested. I took the renderings to a well known architect in town who said the renderings were max worth $350. which he stated was "being generous". When I told Mark I didn't want to spend $15,000. on cabinets, he told me he was giving me a "good deal" and he could sell me some cabinets that would last 2-3 years if that was want I wanted. He charged me over $1200. and I received nothing but a rendering I could have done on an app. I went in asking for cabinets, nothing more and came out with a bill for over $1200. I highly recommend getting things in writing. I definitely did not get what I paid for. WOULD NOT RECOMMEND. I am not new to remodeling. This is my 14th remodel and have never encountered a situation like this. An expensive lesson.
