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January 2024 by vanessa schroder
i brought in 2 bags of clothes to sell, they told me they only bought 6 items and handed me back one bag. i foolishly thought they put it all in one bag. i had a busy day with my toddler and newborn and when i get home and checked the bag and the receipt on the bag it said buy 36 items. the store already closed by the time i noticed. so they literally stole a bag of clothes. i wouldn't come here to sell. this is absolutely ridiculous.also they stop the buy counter early, i’ve called asking if they were still buying and the girl said yes until 6 and then i get there and they already stopped within 30mins of me getting off the phone. they say to call to make sure they’re still buying but won’t give you a heads up if they’re stopping early.
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December 2023 by Eugenio Sunico
How disappointing this store is, one thinks that they are doing a "good job" but it turns out that they are not, it is impressive that they take your clothes, toys, shoes, etc. as if they were garbage and offer you a pittance but when they sell it they want to make triple the money, I left around 5 toys, 2 of which were new in their box and they only gave me $8 for that, ahh but when I come back I see only one of the toys we brought and they sold it for more than $10, it's incredible, the truth is It's rubbish to enrich these scoundrels, 100% of my clothes will go to goodwill, I prefer to give them away rather than feel robbed by once upon a child
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December 2023 by Deana Belcher
Both experiences I've had with selling to Once Upon a Child were awful. They do not offer 30-50% on anything. 60 items for $127.00. If you have any thing of any value....take time to sell those items elsewhere.
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November 2023 by Brenda Gaskill
Prices are high on some things and great on others. I always like shopping here.
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October 2023 by Cori Quinones Vanek
This was my second visit. The first visit the buy counter was already closed for the day. This second visit I brought in two bags of clothing (95% unworn and still tagged) and shoes. Was told they couldn't buy any of the items due to pet hair. If you do want to sell make sure everything is pristine and that you don't have any pets.
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October 2023 by Bryan Smith
A lot to choose from. If you sell stuff to them .. it can be eye opening... however what is the end goal. Get rid of the stuff you are selling right!? My perspective.They did have a big variety for all kinds of price ranges.Staff was super helpful.I might return when in the area.Respectfully,Bryan Smith
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October 2023 by Rebekah McBride
Honestly a complete joke. They didn’t choose half of what I brought in to sell saying it was outdated but when I looked at what they gave me back it was literally stuff I had just bought that my kids had outgrown. On top of that they were very rude. Definitely won’t be back to shop or sell.
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October 2023 by Doug Wilcox
I've been going there for many years they've always treated me Fair and their services quick it's a good group.
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September 2023 by Ashlyn Trainer
Sign said 30% off marked items. My clearance items showed only 15% taken off...? Ok lol.
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August 2023 by Emily Cockrell
I have sold items & shopped. Prices are low, but fair. I will typically bring in a large bag and make $30-$40 depending, quicker than selling on FB marketplace. This location seems to have higher quality over the south location.
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August 2023 by Eva Phillips
I brought clothes and toys here to sell. When I signed in, the kiosk said one hour. The lady behind the counter told me it would be closer to an hour and a half to an hour and 45 mins. Two hours later, I checked, and only for them to say that they hadn’t gotten to my basket, and it would probably be an additional hour. I understand they were completely slammed, but it’s misleading to go off of what the kiosk says when it greatly misaligns with the actual timeline. Disappointed because I shop here all the time.
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June 2023 by JoAnn Garza
Sold and bought from here for years! I go here mainly to sell and buy winter gear, Christmas gifts, specific clothing when needed, all kinds of things! I’ve bought all my children snow bibs here-the prices are amazing! Also, winter jackets don’t disappoint. Christmas pajamas! All seasonal clothes! Whatever those clothing items that you feel like you “need” (think patriotic shirts for the 4th), but don’t want to spend more than $5 on it, this is a great place for it. They’ll also have formal wear for kids occasionally too and that’s been nice when we suddenly needed that for someone’s wedding. They also have a great supply of American Girl things! I love including this place in my bag of tricks of making my family’s needs met and stretching dollars.
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June 2023 by MaryAnn C
Very organized (by size, color, item). Aisles are tight so it's uncomfortable to try to shop if other customers are wanting to be in the same section. Prices are low and clothes are decent quality and clean.
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June 2023 by Keyanna Jones
Great experience buying some gently used clothes for my kiddos. I spent far less than I would if I went to a carters or old navy. I will come back in the future.
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June 2023 by Jasper Rogers
Went here with a giant box of clothes, and waited 3 hours just for them to tell me they couldn't take any of my clothes. If they weren't going to take them they should have told me a lot sooner instead of wasting my time. Never selling here again.
