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March 2024 by Karen Zurflieh
Rooms need updated , only 1 wash cloth in the room , no Kleenex , sheets looked like they hadn't been changed, water never got hot . I am a cannabis consumer and the smell of fresh cannabis was so strong I would swear I got a room in a dispensary or grow room .
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February 2024 by Lakenna Dodd
We asked for a non smoking room and the neighbors next to us was smoking weed and the room was really scary not worth staying there.I would never stay at this hotel again.Was a waste of money and timeHoles all in the walls in our room the only reason we stayed cause it wasn’t a refund and we were leaving at 7 am that morning
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February 2024 by Dale Nuckolls
We left the room due to there being
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December 2023 by Jay Toussaint
The lady that worked last night December 7, 2023 was very kind and helpful. It is now December 8, 2023.The woman we interacted with today was very rude to all the guests and was yelling at her coworker. The rude woman was a Caucasian woman with long winged eyeliner and blondish hair. And several other guests from different rooms checked out at the same time as me so I got a chance to see that she was coming up with fake reasons to take everyone’s deposits. I think she may be pocketing the money for herself, because she took pictures of the “alleged” stains on towels and I saw the pictures she claimed were the stains in other peoples rooms plus the ones she claimed were in my hotel room. There were no such noticeable stains. Everybody in line got docked for this. I cleaned my room and even put the sheets blankets, and pillows at the door on the chair to be polite and I even took out the trash. I swear out of four separate rooms you either got docked more money than the room cost; 50 dollars! Or you didn’t get it back at all. And even if there were little spots on someone’s towels (which I didn’t see anything) they were white towels that obviously get bleached. Worst case and the very ragged towels could be replaces for wayyyyyy less than 50 dollars. I’ll tell you that much.We didn’t even take a shower.That’s how I know they were not honest.I also thought it was rude how she was treating her African American fellow coworker. She was yelling at her and keeping her from her break saying she couldn’t handle it by herself even though all the guests were already taken care of. Also, the beds were comfy and soft but the curtains had huge holes in them and the lady was dishonest. They need to reprimand her and get her to stop hustling people for their money, or else they’re gonna lose potential business from quite a few people. I have pictures that I will add later. I have to get my partner to send them to me. I wouldn’t stay here as long as that woman is working there. She isn’t very professional and she’s got a good con going on up there to line her own pockets with. Check her! I bet she is. All the other employees went above and beyond and I don’t understand why there’s such a big drop in professional grace when it comes to the woman we dealt with today. It’s like night and day. The other employees were so bubbly and sweet and were quick to answer questions and make us feel welcome. We even talked a bit while we were checking in about the cute little stockings they made for Christmas. It would’ve been a lovely experience and we would have loved to make this place a regular spot to rent when we go on our little vacations, but the lady completely ruined it for us. It makes me kind of sad because I really liked the vibe and how comfy it was. The maintenance and other employees seemed to cower around her, and it really was disturbing. It seems to be a hostile work environment, so I feel terrible for them. Somebody please check into it!!!Thank you for your time and have a good rest of your day. I never write reviews but this really bothered me, and with the pricing, it seems wrong of them to be taking extra money on the side when there’s probably a lot of families that are below or right at the poverty line who rent the room expecting a good deal, and get ripped off instead.That 50-100 could mean the difference between dinner or not or another place to stay for some families (or those without family).It’s cruel, and unnecessary. I don’t understand why they have that little confidence in their laundering capabilities, I’m shocked. My washer could launder everyone’s laundry and it come out white. I’m sure you have a good washer. No coffee or wine stains on any of the pics o saw of anyone’s rooms.Noteworthy details: The winged eyeliner blondish employee is most likely pocketing security deposit money, for no reason. I saw the pics she took of mine and other peoples room and she stole from several rooms. Every other room that checked out lost money. It’s suspicious and should be looked into. Her hands were super shaky and she couldn’t
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December 2023 by bev r
They charge for service dogs and screw old people out of their social security income.. roaches very nasty place they have no house cleaning. I don't
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November 2023 by Meg Fletcher
Front desk explicitly said that security deposit would be refunded within one month. It has been four months. 100$ was charged to my card and upon talking to the manager today for thirty minutes they were unable to “find” my booking until I sent screenshots of my receipt and my credit card charge via email. Scam. I have a feeling they do this all the time and they just rely on people not checking their statements. Room was also pretty gross, door knob was broken, only one pillow, but for 53$ I didn’t care at the time. Just needed a safe place to sleep.
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September 2023 by moto yoshihara
They booked the wrong day and would not change it even after being presented with proof. A crooked business.
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August 2023 by Cynthia
Rat trap, roaches, hot, trash in the room left from ppl before, no ice, no fridge. Tv barely worked.
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August 2023 by Hermes Alvarez
STAY AWAY from this crooked place. They will rob you of your security deposit without cause. I'm currently waiting on my dispute since they have not refunded my deposit after several weeks. Despite the fact that when I called and spoke to an employee there, he assured me the deposit would be refunded as of the morning of checkout.Noteworthy details: Crooks.
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August 2023 by ekyiha ross
worst hotel ever! they deactivated my room key multiple times. wasn’t ever provided any room service and they took some of my deposit.
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August 2023 by Patrice Poole
Last Monday I had booked a room for a week the guy that was there at 7 am first I called twice his phone was off I called again got and answer then tried to charge me and extra $70 when they only charged me $10.
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August 2023 by Samuel Wright
I stay here quite often and it works for what I need. Some kind of frequent stay rewards wold be
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August 2023 by Jess Gam
I don't trust the online Payment method. We got booked for 2 nights instead of just one.
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June 2023 by Google user
STAY AWAY from this crooked place. They will rob you of your security deposit without cause. I'm currently waiting on my dispute since they have not refunded my deposit after several weeks. Despite the fact that when I called and spoke to an employee there, he assured me the deposit would be refunded as of the morning of checkout.
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February 2023 by Shae Kamerer (FairyDragonChild)
Don't go through this boot legged hotel. They will rob you of your money, once you pay for the room they will deny you and keep your money. I'm currently waiting on my dispute since they are refusing me a refund for services not provided. They don't care about anything else other then money. I'll be filing a lawsuit Monday.
