PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online to meet the needs of a variety of pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs and hamsters. Customers appreciate the wide selection and the convenience of online shopping with quick in-store pickup. The store provides services such as pet grooming, training, boarding, and adoption at select locations. Staff members like Ethan, Kelsey, and Lacy receive praise for their helpfulness, kindness, and excellent customer service, with some customers highlighting their willingness to go above and beyond. Many customers enjoy the atmosphere and the animals, although some note concerns about the condition of certain fish. Overall, PetSmart is seen as a friendly place with knowledgeable staff and a variety of products and services to care for pets.
Helpful staff. Large selection of basic pet items & seasonal items.
March 2026
very friendly staff! always go above & beyond when my osso gets his grooming appointments!!
March 2026
After the MWC store refused to sell us a couple goldfish for my daughters (they tried to tell us they needed 20 gal EACH of tank space,) this store didn’t flinch at helping us out. Thank you for not being nuts.
