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February 2024 by Crissy Koch
Store is very clean and organized
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January 2024 by Just B.
Twice my dog was brought in for grooming, twice he came back with an open wound to back of his ear and once to his rod. If the Jeffrey domer in you comes out but don't have the time to torture your pet. Simply drop it off at petsmart.
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January 2024 by Kara s
My dog and I sometimes visit this store for toys, treats, birthday visits etc.Staff is not particularly helpful, and I think they’re getting beat-out by online competition, so the products don’t tend to move.Although, I like having a place for my dog to visit & enjoy, I just keep having problems with staff.The service at the register seems to be a little oblivious, at times, but I had a 64-year-old man tell me 3 times. “You dropped your keys!” But not look up to address me, so while I have chronic illness and fatigue, I take my time.Right there *points*Yes…I take my time, as I let him know that I see and need a moment.He doesn’t really listen, and continues addressing me without looking up at me. Rude..But he also mentioned at check out (a third time) “you wouldn’t have gone far…” and that’s when I felt my face flare up and get so angry with him.Ah yes. Keys at the exit… for entering my old house.I don’t think a man of that age (greasy long, blonde-dyed hair with dark roots) should be working this job. I’ve never been angry with a cashier before.Especially so informal and so indirect, when I’m trying to cool down.Check out, I said nothing out of topic, and him bringing up discussion about it just wasn’t necessary.We won’t be going to this location this year.He could not read that he was causing me physical pain with frustration & was being dismissive.So I left ??♀️I’d never send her here for training or grooming, as I know reviews tipped me off before.Products are alright, but, again, nothing I couldn’t find online, plus it is out of our budget to visit more than once a year. We don’t tend to have a good experience with staff, in general.
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January 2024 by Paulette Woods
PetSmart is my go to for Woody and Annie. Best grooming in OKC and the staff are warm and kind.
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January 2024 by J C
Great staff, always friendly.
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December 2023 by Heaven T.
I called on Monday to schedule a bath&brush, with the holiday special, and deshedding for Thursday at 12:30. I went in a few minutes before that on Thursday and was told I don't have an appointment. I left, called the store the manager remembered talking to me on the phone and said since it was their fault they'd have it on the house when I went back in. I asked if I could at least just get my dogs nails trimmed for that day and they agreed. I took him back in and the lady told me she's just stay later to get his full grooming in that day. Since it was gonna be done that day I told them it didn't have to be on the house since I had already planned on spending that money and they were able to squeeze him in, everything was still on the house. They didn't have to make time for him and they didn't have to cover the cost but they did! My boy is looking, feeling, and smelling so much better! Thank you guys! We will definitely be coming back!
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December 2023 by Kiersten Jones
Always friendly and clean. Out of crickets frequently though.
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November 2023 by MOE Productions!
Great place to take care of your vet visits and to buy supplies in one visit.
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October 2023 by Evan Pearson
The grooming salon did a great job giving my Golden Retriever a bath and a haircut. He smells great and looks like a gentleman with the necktie they gave him.
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October 2023 by Rari Ann
Nice door in the area this is on The manager's really nice the front door is really clean not only Not only the bathroom
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October 2023 by Charlie Flowers
Very clean and it was easy to find everything we were looking for.
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September 2023 by Cygnus
Purchased both a Scorpion and a Pink Toed Tarantula, and both are dead inside of six months. Proper care was followed. How does a corporation like Petsmart live with themselves hurting animals like they do. Never buy from here.
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September 2023 by Jay Keith
Everyone was really nice. Great product at at a good price
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September 2023 by Bailie Norris
Love this PetSmart! The staff is always present and charming, and they're always keeping the shelves clean and stocked. 10/10
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July 2023 by Drew Hall
Nice place, but the selection of aquarium fish is absolutely pedestrian since the pandemic
