Pottery Barn is a well-known retailer that specializes in expertly crafted home furnishings and decor. Established in 1949 in Chelsea, New York, it offers a wide range of products including furniture, bedding, and accessories to help create beautiful and comfortable homes. Customers appreciate the quality of the merchandise, particularly the bedding, although some have noted that many items require ordering with delivery times of over ten weeks. Recently, Pottery Barn relocated from their Penn Square Mall location to a new standalone store at OAKS OKC. This new store features well-staged displays and a spacious outdoor area, enhancing the shopping experience. While some customers have reported below-average service during busy times, others have praised the helpfulness of the staff, particularly when resolving order issues. One customer shared a positive experience regarding customer service after an issue with delivery, highlighting the company’s willingness to address concerns and offer solutions. However, some shoppers have noted a limited selection of colorful rugs, with many options leaning towards neutral tones. Overall, Pottery Barn remains a popular choice for those seeking quality home furnishings and decor, backed by attentive customer service.
OKC pottery barn. Carolyn helped me find flameless votives for my glass candle holders. She was so helpful and I bought just what I wanted. Thank you Carolyn.
August 2025
Love the friendly staff, and of course all the things they sell. Expensive but worth it if ya have the money 💰
April 2025
Lauren runs a great store! The new location is wonderful
