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August 2025 by Michael Tomlinson
I would strongly warn anyone against renting from this storage facility. After paying for nearly a decade, I finally decided to clean out my unit only to discover dead mice in and on my belongings. Absolutely disgusting.
To make matters worse, they refuse to let customers use their dumpster—which we’re clearly paying for—to dispose of ruined, urine-soaked items. Instead, they expect me to haul this hazardous trash three hours back to my home. Wrong. Completely unacceptable.
Yes, I had insurance, so they can pay for the damage. But based on how this place operates, I’m sure they’ll find a way to dodge responsibility. And don’t expect help on-site—there’s never anyone there, just trash scattered all around the property.
This place has gone completely downhill in the last 10 years, and it shows.
Avoid this facility at all costs.
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August 2025 by Not a Renamon
Had a good experience.
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July 2025 by Todd Minshall (Eric)
Great storage facility all around!! Absolutely the best experience I have ever had with a storage facility!! 100% I highly recommend!! They offered a very competitive promotional price, and it was easy to complete all the necessary lease forms, and was even able to submit everything entirely online. The app works great. Customer service was professional and polite, and any communication I received were helpful and informative. I have no complaints, and I have greatly appreciated doing business with this storage facility.
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April 2025 by Mike Cantrell
I moved out of town for 4 years. When I came back to move out, my lock had been changed. I had to cut the lock off and found my storage unit pillaged and ransacked.
It's obvious that the property noticed the theft and added a new lock to prevent further entry. Nobody bothered to even notify me that it happened. On top of my stuff being stolen, I've paid over $10k for storing a pile of junk that was left.
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January 2025 by Augusta Kakubo
Move in was super easy! Rodney was there to help when I had a gate code issue from transferring units. He fixed the code, made sure our move in was smooth, very polite and helpful!
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December 2024 by John Doneti
Rodney is really great. Can't say enough good things
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December 2024 by Darnell Washington
I dropped a box full of glass so it made a huge mess I asked Rodney who works there if I could borrow a broom to clean it up and he not only offered me the broom but he also cleaned it up and said don’t worry about it,now that’s what I call hospitality! You don’t see that often these days. It made my day to see such generosity thanks and I’ll continue to bring my business here!
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September 2024 by Jacob McClure
Really bad communication they say one thing over the phone then you show up to speak to a kiosk and the lady doesn't speak English
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August 2024 by Christa Nikkel
Rodney was such a pleasure to do business with,I believe he went above and beyond his job duties, it was a scorching hot day and he brought us cold water and periodically checked on us. We will definitely refer this particular location because of the wonderful experience we had with Rodney!
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August 2024 by Michael Norris
I brought my dogs with me because I had nowhere to leave them and I didn't want to leave them unattended to move in here and they evicted me with no notice just kicked me out because I had the dogs with me for 2 hours. They called the police and accused me of locking them in my unit.When my door was clearly open with me there. Only gave me twenty four hours to remove my staff.
EDIT: Allison, the district Manager called me back and gave me until Monday before.I receive a decision about how this will be handled.
Apparent apparently they hadn't been informed that I hadn't been updated entirely on your policies.
I will update my review again after Monday.
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August 2024 by Eugine Krab
I’ve been storing here for years and the manager, Rodney, is wonderful.
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May 2024 by Profound Alias
Great Property, Clean Facility, Pleasant Experience
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March 2024 by Diva Babygurl
These people is so unprofessional it ????.
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March 2024 by Meka Gatson
The storage is really small and expensive. You can't see the numbers which make finding the storage impossible and know one works at the place. I was called by the manager and I told him my concerns he was supposed to call back but didn't. The service is terrible and if you could choose any other storage place I would suggest you do.
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March 2024 by jasmine Cohens
Rodney was great. He was super helpful.
