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January 2024 by Brian Thompson
This is a smaller bank, so you only get one branch. And they used to make up for that with the best service. But now it's more like every other bank.
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September 2023 by Alma Treska
Had been a customer for a couple years. Was charged $24.99 by Experian on my debit card. I went in to let them know that it was fraudulent activity since I didn’t authorize it or request it. To my surprise I was treated as if I was lying about it and they didn’t want to file a fraudulent activity claim. At that point it became clear that my money wasn’t safe at this bank and moved it elsewhere.Update:it has been almost a month since I filed a fraud claim on the money that was charged in my account (since Aug 16th). I called the bank on Friday Aug 7th to see if they could give me an update with no avail. I was transferred a few times and left a message but no one has returned my call. Well, it is a bit frightening, to say the least, that no one can account for my money.
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May 2023 by Robin Thompson
I've had my business and personal at Quail Creek Bank since 2014! Their customer service is the absolute best? people like Levi are such a huge help.
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March 2023 by Diane Boyd
I have been a customer of QCB since 1980, and my husband joined me in 1988 as a customer after we were married. . We have been more than satisfied with the service of this bank. Any interaction between us and the employees of the bank has been a positive experience. Therefore, we have continued to be loyal customers, and would not even consider changing our bank to another institution. Wes and are 65 years old and feel sooo fortunate to have found a bank that we have trusted and believed in their mantra of keeping their “customer satisfaction” of upmost importance. We are certainly happy with the consistency of their “ excellence” in the service we have and are currently, receiving on a consistent basis over 40 years.We are looking forward to continuing our relationship with QCB for many years to come.Thank you QUAIL CREEK BANK, .DIANE BOYDCUSTOMER FOR 43 years.
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October 2022 by Derrick C.
If they don't make money off you they will cancel your checking and saving accounts. I paid my loans off super early and got my checking and saving account cancelled due to that. They will bully you and act like middle school children. Highly recommend a different bank.
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September 2022 by Derrick Chovanic
Very rude staff, extremely one sided and only care about your money and how much of your money they can take. I didn’t realize banks can rip you off like this. Highly NOT RECOMMENDED
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September 2022 by Troy H.
An amazing local bank with amazing people! I have two loans with them (HELOC and a boat) and they are always available via text or email to answer any questions. Michael and Lori are always on point and willing to help 24/7. I highly recommend Quail Creek bank to all my clients and friends!
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September 2022 by Reginald A.
your commercial picture has people that all look the same do see very much diversity. does that reflect you business practice
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June 2022 by Traver Hulse
Great attitude and customer service is fantastic. I have enjoyed working with them
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April 2022 by SHAUNA MORRISSEY
Always helpful and nice staff. They go beyond for their customers. I am happy to support a local bank and not a big corporate branch. Keep up the good work!
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April 2022 by Casey Cochran
Mr. Thagard and his team have helped me with my second mortgage and to say that they have gone above and beyond would be an understatement! They worked tirelessly to help me close a difficult deal and fought to help me get better interest rates and save me money! I never write reviews but they deserve to be recognized for their kindness and exceptional work. Thank you all very much!
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February 2022 by Huzair Ali
I created an account here when I first moved to the United States and have been a happy customer since then. I continue to use the bank for a lot of things even after moving out of Oklahoma. I love that you can you the ATM anywhere in the world without paying any fee. This comes in handy when traveling out of country. The customer service has always been excellent. Highly recommend.
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January 2022 by EML
I’ve banked with them for quite some time. I want to say 6 years love them as a bank but I did go through them for my home loan. I did not enjoy my home buying experiance while pregnant at all. I closed on my house in March and I am still picking up the pieces as a new mom now it seems like . If you’re looking for someone to buy a house through I 100% recommend going anywhere else. As a bank account I adore them5 stars for a good bank1 star for not doing a home loanI can’t leave 2 reviews so we’re going to settle for 3
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December 2021 by Kevin Jaeger
Our family's first accounts with Quail Creek Bank were our children's savings accounts. Our kids are always excited to go visit the bank and choose a treat from the large bowl of Dum Dums in the lobby. The staff is always incredibly friendly and helpful. We decided to purchase a home in Colorado and I was excited to learn that they could provide mortgages in the state so I could work with a local lender. Tyler and his team made the experience as smooth as possible and they were with us every step of the way. They made purchasing our dream home possible. Thank you!
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December 2021 by Val Underwood
Doesn't provide a temporary debit card for new accounts. Deal breaker for me.