-
October 2023 by Jerry Connelly
Replace my transmission in 48 hours at a reasonable price. Good people with excellent service.
-
September 2023 by Marshae sneed
Worst place to ever get your car checked . I needed my transmission checked and when they came to get my car they said it would be $100 to pick up my car and drop it off . Well when it was time to get my car they said to bring the money up there and then they will make arrangements with the tow truck to drop off my car . 2 WEEKS past by and I call for my car they tell me I need to pay another $100 for me to get my car towed back to my house . I was truly upset because I called 5 times before to reassure it was just $100 to get my car back . So I get my car back and I look at my battery just for it not to be my actual battery. They switched out my good new battery for an old one that won’t even turn my car on anymore . So they charged me fans extra 100 and they stole my battery. They were also rude and didn’t seem like they even wanted to work . It was extremely trashy in there and I’d never come back to that dirty place . They’ll lie to you and replace your parts with older ones
-
July 2023 by Stephen Blaylock
Repaired my transmission very quickly and did an awesome job. I've put 8k miles on it in a month and a half and still going strong. Thank you very much Reed's prices were very fair.
-
May 2023 by Sheri Sereno
I almost never write negative reviews but my experience was so awful here that I had to make an exception. I was referred to Reed's by my local mechanic to have them look at my transmission. I called ahead and they said to drop it off on the following Thursday and they would take a look at it. When I pulled up, the broken down cars and junk in the parking lot made me nervous, but I tried really hard not to judge because I had heard they did great work. When I opened the door to the shop, I saw an extremely cluttered and disorganized office and three men eating breakfast. I don't really care about that but none made a move to ask if they could help or acted like they cared. I let them know why I was there and they stood up and took the key to my car and my phone number. I waited until Friday afternoon and hadn't heard anything, so I called and asked for an update. The man on the phone said they hadn't gotten to it and they might not be able to until Monday. That was really annoying to me because why would you tell me to drop it off if you didn't have time to look at it? Most people can't go without their car for a full weekend. Luckily, I have a motorcycle and it was nice weather so I just let it go. Monday came and went and I still didn't hear anything. On Tuesday afternoon, I called again and the man on the phone said his dad (the owner I'm assuming) was gone and wouldn't be back until Wednesday so he didn't know when they could look at it. I told him I would have to come get my car because I would need it that week for work. When I arrived and went into the office, I told the two men that I was there to pick up my car and what kind of car it was. They couldn't find the key for it because the desk was full of papers, parts and other people's keys so they told me to look for it myself. Thankfully, I found it pretty quickly but it concerned me that it had no label to state who it belonged to and they didn't ask for any kind of identification, which made it seemed as though anyone could walk in and get a car if they knew what kind they were looking for. There was no mention of follow-up or an apology of any kind. All-in-all, I was extremely disappointed in how this business was handled and frustrated at the waste of time. I will NOT be going back and do not recommend this shop to anyone.
-
November 2022 by Ricky Hugghins
Wasn't the experience honestly I drove on by after I saw the way the whole place was a mess and cars scattered around everywhere, doesn't look good for business
-
October 2022 by H.a. C.
I have had at least 3 transmissions rebuilt here by Stan and crew and referred others for the same. Always have great outcome and service. 2005 Escalade is in there right now and have confidence they will get the job done right. Will advise if any issues.
-
May 2022 by Ben Calevah
These positive reviews must be paid reviews. Misdiagnosed my vehicle on one issue. Will not check to see if my transmission they rebuilt is still under warranty (which I know it is), let alone try to honor that warranty. They wanna act like they can't be bothered. Do not use these people. You have been warned.Services: Auto engine diagnostic
-
April 2022 by Donald Williams
Great work they had my car done when they said they would be and did few extras thank you guysService: Transmission
-
April 2022 by Will Whigham
Guys do great work
-
March 2022 by K L
Did amazing job... customer service was great. Quick service... thank you for helping us
-
December 2021 by Ginger Harmon
had my vehicle repaired there. reasonable price. will use them again
-
September 2021 by Joshua H.
Rebuilt my transmission. Very quick turn around. Stands behind his work. Can't ask for much more
-
September 2021 by Jojo daigle
I will not take my car anywhere else. These guys are great and very knowledgeable. Rwasonable prices and they don't lie to ya they shoot ya straight (My #1 pet peeve). Something wrong with your car? Take it to reeds
-
March 2021 by David Earl Ferrell
Quick reliable service they took care of business had me back on the road quick
-
January 2021 by Anthony Nelson
Great place they handle business and get your car running and back to you
