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January 2024 by Bruce Hines
Professional and friendly service people doing excellent work.
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December 2023 by Michelle S
This place is truly unethical. They have a really bad reputation for making you think you need a bunch of work done when you don’t. Happened to me, but I declined and went somewhere else and was told I did not need those things done. It’s a shame they treat people this way. Read the reviews to see that it is happening over and over to people.
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November 2023 by Tyler Black
I didn't even go in the store. I called and the man was so incredibly rude, and wouldn't honor my free Goodyear tire network rotation (that I paid for when I bought the tires), so I won't ever be using this car shop for anything. It's too bad because I would've also spent money on a few things like brake inspection, alignment, and a new accessory belt...their loss. I will go to the other Goodyear dealer in Edmond that has 4.6 tlstar reviews!
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September 2023 by Rossi H.
I took my ford explorer here for a routine oil change. After the fact i noticed that the oil pan cover under my car was hanging down to the ground and dragging which wasnt the first time they did NOT put it back on correctly. i went back and asked them to fix it and they told me "its fords fault" . Each time ive ever used them they go out of their way to try and up charge me on just about anything and everything . just like a pushy salesman . i went there for convenience but will not be returning .
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August 2023 by Bradley K.
Payed these guys over $550.00 to put a $60 leveling kit (which is still not level) on my new truck. Way to much money for such a small job. Do your research before "keeping it local" people.
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August 2023 by Chelsey Olson
I was about two seconds away from a shredded tire and by the time I realized, I was able to scoot over to Richard’s from the gas station - The guys were super nice and able to get me two new front tires and an alignment all done within a few hours. They also gave me a couple pricing options. Car is now driving as smooth as glass!Service: Tires
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August 2023 by Whoever Uwant
Ac issue needed 134a freon charge first quoted 1700 to replace condenser wife said no then they came back with 400 to charge the ac with the cheapest refridgerant. Parts total 104 labor 358 for less than 1 hr labor and didnt even go on the lift. They took advantage of my wife and im currently looking into reporting them to authorities for fraud
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July 2023 by Darrelyn Hoffman
If you want rude customer service, THIS is the place!! Had an almost low tire..stopped in and asked if they could add enough air to get me home..man at counter was leaning on counter and barely grunted. It was 45 minutes til closing so guess he didn't want to help some old person. I asked "which bay" and he replied "you can figure it out" as he walked away..i went between bays til a very nice employee hooked up the pressure gage to the hose....he was HAPPY to help.How can they stay in business?? Don't trust them!Service: Tires
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July 2023 by Elna Drake
These guys have now taken care of three of our vehicles. Whenever we drop off in the morning, it's always done the same day. They do great work, and the pricing is fair. It's obvious they want to earn and keep your business!
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July 2023 by Shelby McNeill
Quick service when we dropped in, nice waiting room, explained to us clearly what was wrong with our car
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May 2023 by Jillian Chapman
This is a wonderful family-owned business! I took my car here because it was shaking when I drove it, and it turned out to need a big repair. I wasn't expecting the repair to take so long, and I would have had to wait for hours at the shop with my nine month old baby for it to be done, but the employees kindly offered to drive my son and me back home and pick us up again once they were done with my car. I was so grateful, and my car is all fixed up now!Services: Tires
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April 2023 by Elizabeth R
They have seen my family through 1 truck and two cars. The guys will give it to you straight. "Yes ma'am, it's a ladder."
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January 2023 by Tam Nguyen
I had my 2005 bmw M3 repair there and the problem I had is the diff bolt broke off they replace the bolt and the person install my rear differential bolt incorrectly and I went there to talk to the manager show him the pic as proof he said that I bought it there for a reason I said yes to get it repair and I paid for the service not a half as job. Who ever that mechanic was uses 4 washer and the diff thread was in bad shape. Lucky for me I decided to upgrade the rear bushing thanks to Matt at hauas took the photo of the bolt in the diff with 4 washer on it. Because of the bolt being install incorrectly causes the diff to make a weird noise when I accurate. The manager made it seem like I bought the car to someone else and blame them for it then said he can't go by what I said and the car is not there for them to inspect and the picture I provided. Warning do not trust there work because I learn it the hard way.
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January 2023 by Josh Smith
Had a flat that needed repair, Richard's was listed as a Goodyear Service Center. Told them I had a flat that needed to be fixed with the road side hazard, but if the flat could not be fixed, my replacement warranty would allow me a new tire. Dropped the tire off got the call and ended up paying $45 dollars because they said Goodyear has burned a bridge with them and they dont work for free. If they had just told me before I would have gone somewhere else, ANYWHERE else. Instead I was out $45 and laughed at, they are S l e a z y....Service: Auto tire replacement
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December 2022 by Quindarrius W.
I bought tires thru Goodyear and had them installed here as they are an authorized dealer! They do not handle warranty issues for your tires tho! I was loosing air in one tire and brought it in! Received a patch and air in all tires. $45 dollar charge! Most places charge $6-$10 for a patch!
