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March 2024 by Josh B
This place is just horrible not only are they horribly overpriced but when I go to pick up my vehicle, they don’t even have a credit card machine to complete the transaction. For security reasons, my credit cards don’t have numbers printed on them and they have microchips so you can either slide them or insert or tap and pay well since they have no credit card machine you have to give them all of your personal credit card information and he enters it into his computer, which now exposes it to being stolen the guy Behind the counter is clueless and thinks that because he’s manually entering it in it’s safe, because when my receipt prints out it prints out as an X instead of a number lol had to stop and call my credit card company and jump through hoops to get credit card numbers so he could manually put them in Then I have give him over my phone otherwise I’d have to speak them out loud and then let everybody in the whole waiting room know my personal credit card information what nationwide company runs a business that doesn’t have a credit card machine so you can pay for your services I just avoid this place and go to Eagle auto glass found out they’re $300 cheaper offer the same warranty and actually have a machine that takes credit .
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March 2024 by Ronald Pomerantz
Used them twice and they do a great job.
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March 2024 by Cynthia Fenton
Prompt service, excellent work. Convenient scheduling, text reminders and notifications. Clean,spacious lobby with quite a few seats available if you want to wait. The chip and crack are now virtually invisible.
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March 2024 by Jacob Esmond
Ok great cost and great customer service their experts go above and beyond to save you money. Between the well and generously stocked coffee bar, cable tv, and desks equipped with a power strip it is by far the best waiting experience ever.
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February 2024 by Alice shelton
Did an excellent job. Wait time was very reasonable. Very professional
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February 2024 by Patrick Roberts
They do good work and interface with with insurance well.
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January 2024 by David T
These guys were fast, friendly, and did their best to save me money. I will definitely be coming here for any future glass needs. Thanks again!!
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January 2024 by Sanda Dowell
We had our windshield replaced at the South OKC location. Apparently our Pikepass was never put on our new window or given to us to replace. Now we cannot get the company to respond to calls ??
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December 2023 by Joy Davis
Wayne did a fabulous job replacing my windshield! It looks perfect. He was courteous and explained everything nicely. I got to the appt early and they were able to pull my car in immediately. I would definitely recommend this location and these guys in the future.
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December 2023 by Ralph Curry, Jr.
What can I say!!! I was skeptical because of the few 01 ⭐️, but I found out different today (05DEC23)!!! First of all, I didn't get the Gentleman's name at the desk, and I will!!! Sir thank you for an OUTSTANDING and warm welcome!!! Mr. Wayne, Exemplary and Awesome job replacing my window!!! Words are enough to express my gratitude!!! This I will start with: Thank you all for your hospitality and job well well done ???????????????????⭐️⭐️⭐️⭐️⭐️
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December 2023 by Gallen Clark
I had to drive an hour there and back. Wait 3 hours for my windshield. When I got my car back it was in worse condition than when I gave it to them. They broke my rear view mirror cover and failed to hook up my sensors. I now have wires hanging in front of my face while driving. They claim they will fix it, but it should of never happened I. THe first place. Now I'll have to take a whole day off to go gey my car fixed again. They sent me home with a promise of "we'll call you when we get the part". Do yourself a favor and go somewhere where the technician can remove a plastic cover without breaking it.
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November 2023 by Brandon SJ
I appreciate my man Wayne there at Safelite who took care of my vehicle. I never knew how big of a difference a new windshield could help in visibility. Thanks Wayne and team!
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November 2023 by James Nowlin
Do not use this place! They scratched my truck flung glue in my truck left tools in front of my new glass and left a line hanging. the manager yanked my head liner down and now it broke because his employee is not able to do his job. The rain calibration is not working correctly now. Some guy from the corporate office called to set up a time for him to look at my truck and then blew me off. I'm fighting with my insurance now just trying to get my truck fixed. Not professional. Safelite replied for me to reach out to them. I've been reaching out to them over 50 days. They continue to line to me and run me around. Now they agree to fix my truck but the warranty I paid for will be voided with No reimbursement to me for what I've paid. This is a awful company!!! AVOIDAfter 60 days of trying I received a email saying if I sign a agreement that I will no longer pursue reimbursement of the damages they did to my truck I could possibly receive payment. I offered to come to any office they requested even out of state and sign a agreement and receive payment to be done. 64 days now safelite has now refused the agreement they offered. Do NOT USE ANY OF THESE LOCATIONS!!! I recommend smaller companies that care about building a name.
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October 2023 by Noah Ritter
Wayne did an excellent job at replacing my windshield. I was originally estimated for 3:45min but it ended up being around 6hrs total. I can’t complain as I know Teslas are intricate to work on.
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October 2023 by Jeana Ward
Staff was great and had my car ready in an hour. I thought I had to pay $200 for the cracks but the gentleman helping me went through my insurance and my out of pocket was $0. Thanks to safelite and staff.
