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November 2023 by Teddy Reed
The overall quality of work at this location has been adequate, but service is always TERRIBLE.My wife and I just went in to repair our third flat tire in the past year and a half, and were treated like absolute garbage by the tall guy at the desk. We have dealt with him all three times we have been here, and we have gotten to the point where we refuse to even go back here because of HIM.We walked in this morning, praying we wouldn't have to interact with him. Lo and behold, we walked in and he performed the most exaggerated eye roll I have ever witnessed. He immediately told us that we would have to wait because he had a full bay. My wife agreed and said, "No problem, we can wait a minute", a common phrase people use when they don't have an exact time estimate. He snapped back and said, "Well it's gonna be a little more than a minute!"We give this guy nothing but respect and we are disrespected every time we enter the establishment. I can only imagine how he treats the people that are rude to him. I am shocked and disgusted this guy still has a job serving the public when he so obviously hates the people he's supposed to take care of.
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November 2023 by Kayla Reed
You're better off paying for tire repair than dealing with the appaling service here
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August 2023 by Lirigzon S
The tall guy at desk was rude with an attitude, he doesn’t seem to like his job, but the young guy who took care of my tire was better, i felt bad that he has to deal with him everyday though.
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August 2023 by Dawnda Roberson
Need more help. I've been standing in line for over 20 minutes. There's only one person in front of me. Where's the managers stepping up to help? Also, there's a line waiti g to get out the door as far as I can see.
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July 2023 by Mike Winchell
Very prompt service and lower prices on top-quality name brands.
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May 2023 by Jay
Bad overall
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February 2023 by Willie W.
Ive been coming to this Sam's Club for years and have never had a bad experience in the past years. This location is convenient for me because it is located right off Pennsylvania and the turnpike. The only complaint I have about this location is that it is always crowded but to be fair the area itself is very busy. I definitely recommend this location.
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December 2022 by Larry W.
Out of alot things had to go to Costco not a good fit for me. Wish it was better stocked.
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November 2022 by Tina M.
This Sams keeps going downhill. The associates are rude. One associate take front space parking. Isn't there a designated parking area for associates. Third time I've seen her do it.
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August 2022 by Boomer F.
This Sam's Club is HORRIBLE! If I could give a negative star I would. If your tire shop closes at 7:00 pm, then you should take vehicles until 7:00 pm.....otherwise then say you close the tire shop at 6:00 pm. My wife had a nail in her tire and we tried calling at 6:30 pm and no one answered. My wife drives up to Sam's Club and gets there at 6:45pm. She waits at the counter for a few minutes and no one ever comes up to the desk to help her. She has to go knock on the tire window to get help and is told "we stop taking vehicles at 6:00 pm". She ask to speak to a manager (Rebecca) and the manager calls what I am assuming the store manager on her cell phone. She comes back and states "it's our policy to not take vehicles after 6:30 pm"..... so the tire employees say 6:00 pm and the assistant says 6:30 pm..... I don't think this is how you should treat members who want to spend money with your company. Ridiculous!!! #NeverSamsClub
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April 2022 by Brayden Richardson
Had my tire patched here a week ago and it blew out on the highway. Went in for a replacement and it took multiple days to get the work order through. After payment they claimed that the work order had never been produced. How can this be if it's been signed and paid for? There clearly is zero communication or accountability here. A manager had to intervene to get the job we paid $155 for started and I cannot even trust that the job was done well.
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December 2021 by David H.
This Sam's gets a two (2)! My Wife ordered deli platters for an event today, 11 December 2021, she gets called at 9am to be told there is no more turkey for the platters. First how does a bulk item store run out of turkey! Secondly, EVERY SINGLE TIME we order something from this Sam's on Memorial in OKC, there is ALWAYS a problem! Worst Sam's in OKC for special order items, as a matter of fact we are probably going to switch to Costco and leave Sam's alone all together!
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July 2021 by Richard JeannaLynn May
Thank you, Nick, for your relentless service today, 7/8/21, finding me some birthday Aspire!!! You didn't just go the extra mile, you went 5 or 10!! You made my day - 1st with your kind attutude 2nd for finding in that huge store what you looked up and knew you had, we just couldn't find it!! Thank you!!! He deserves some type of reward --- maybe his own box of Aspire!!
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April 2021 by Clansy H.
Worth the membership to buy in bulk. Savings are great. When buying items that you can use for a long period of time it's always worth coming here for.
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January 2021 by Anthony P.
Would give 0 stars if I could. We were members back when we had 5 kids in the house. Decided we would give it a try and see if it is something we would use now that it is just the 2 of us. Went to the store to see if we could get a day pass to look around to see if it would be beneficial. Girl at the counter told us they no longer offer the day pass. My wife gets a discount on a membership through her work and she would not even look it up to see. Apparently, they are doing so well that they no longer need new members. So basically, they pussed us off. Great customer service. Guess we will go to Costco.
