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February 2024 by Donnell Bigelow
Well I find it down right impressive that anyone has actually been able to get service from sears considering it sold out and closed down years ago. Sure couldn't be buying sears brand name appliances. They are out of business.
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February 2024 by Claudia Valles
Goos person always professional and atenttive
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January 2024 by Son Vo
DO NOT USE THIS SERVICE! Technician came out to look at our refrigerator and told me that the fan had to be replaced and would cost around $80 for the part and another $300 for labor. Turns out the fan was just a little frozen, so I just took the ice off and it was fine! And then I asked for a refund, called them about 10 times for the past 6 months and they are just giving me the run around. They're quick to take your money, but when you want a refund, it's a different story!
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January 2024 by william kendrick
Knowledgeable person able and thorough. Thanks
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January 2024 by ryan francis
The tech that came by, literally cost me a whole day of work as I had to reschedule for another technician to come out because he couldn’t see a sticker that was clearly inside the freezer. He said he couldn't do the job because he couldn't find the serial number which was clearly right inside of the freezer. after being here, for all of less than 10 minutes, he left, and I thought to myself this can't be right. So I opened up the freezer looked inside and there it was. So because of that, I had to take another day off of work. Then the next tech lied and said he showed up. I never received a text, phone call, Email, knock on the door or ring of the doorbell. I double check my front door ring camera and the only person in it was the mailman. I would advise anyone never use Sears, EVER.
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January 2024 by Tawnia Cockrell
These people will rip you off!!!!
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January 2024 by Lilly Vandusen
Your man was very friendly prompt courteous thank you all I pray everyone there had a awesome Christmas I did this already
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January 2024 by Gina Hayes
The technician was thorough and very knowledgeable and I am so happy that he serviced my oven. He is a exemplary employee.
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December 2023 by Curtis Hayes
Aaron was great. Always had a great experience with Sears repair technicians!
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December 2023 by Ronda Hamilton
My technician was great. He was thorough and worked to correct the problem. He apologized for not being able to repair the cook top. It was electrical.
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December 2023 by Brenda Bailey
He was great! Fixed my washer and was very knowledgeable
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December 2023 by NILO FLORENCE
Awesome!! Service Man was excellent!! tech I'd 0371088
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December 2023 by Debbie Morgan
He told me what would need to be done to fix the dishwasher. It’s going to cost over $400. A few hundred more I can get a new dishwasher. Really really made it worth my while. Technician was excellent!Service: Dishwasher repair
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December 2023 by Mj Ferguson
Didn't act on his findings of holes in coil. Instead he said my thermostat was set wrong.. Fridge still not producing ice.Services: Refrigerator/freezer repair
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November 2023 by GAIL BREWER
Wonderful serviceMade my dayVery professionalService: Washing machine repair