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“John is so very very nice I love him I been coming to this storage off and on for about 3 or 4 yrs and when I say I love his customer service is GREATTTT I MEAN THAT”
“This is my second time using this Public Storage and I couldn’t be happier! The staff is always very friendly and professional, and the customer service is excellent. The facility is spotless, well-kept, and very well maintained. I feel confident storing my belongings here and appreciate how easy and stress-free the whole process is. Highly recommend!”
“Tyler was very Friendly.. easy to talk to.. he help navigating how to use the unit and lock.. very clean and spacious unit.. thanks again for accommodating me right when you were closing up.”
“Jeff did amazing job for me today. I had a rough day trying to find a good place to store my belongings. When meeting Jeff he lifted my spirit and had amazing energy which gave me confidence in using this storage. He was very informative and made sure I was taking care of today. He also went over everything I needed to know as far as fees the unit sizes and best ones to use for the seasons and since the winter is coming up he advised the inside for me. I am so pleased with my decision that I couldn't wait to do this review he made my transition so smooth. Thank u Jeff?”
“Valery helped me today. She answered all of my questions. We had a nice brief chat as well. She was a delight.
The facility itself is like new. In a safe location. It's well secured and cameras are everywhere. They have climate controlled units as well. I'm planning on renting here long-term. If anything changes, I'll update but I had a very good experience today.”
“The lady at the location Nw 39th was extremely amazing. I've had a very stressful week and she made things easier for me I really appreciate it, Thank you !”
“We have used them for years and they are great. Chelsea is awesome and such a great manager. She is so kind and such a sweet person. She knows business and is so helpful. We really appreciate her.”
“I have 2 units at this location and one of my units requires extra attention by the staff and upper management to accept packages and they have been a pleasure to deal with and very accommodating. They are very friendly, the office and property is well maintained and always clean. Highly recommended!”
“I run a small business out of a storage unit so I have used many different storage facilities throughout the OKC Metro area over the years. The service at extra space on Britton & MacArthur is second to none. Jamie, the store manager is absolutely amazing. She goes out of her way for every single customer and treats us like we are family!!”
“I had a great experience with On Call Moving! Blake made the booking process easy and took care of me by setting up two movers for my move. Gary and Larel were awesome—professional, efficient, and careful with my belongings. They took the time to properly wrap everything and loaded the truck with care. The whole process was smooth, and I highly recommend On Call Moving for anyone needing a reliable moving service!”
“I had a great experience with Cam at Public Storage. He was extremely helpful, very informative, and so polite throughout the whole process. It’s rare to find customer service like that these days. Thank you, Cam!”
“Joshua was very helpful and made this a very easy process. The facility is very clean, which is quite refreshing given where I was previously. I would highly recommend extra space storage to anybody needing it. I’m using the space for work, so having a clean facility to keep my samples enables me to bring my clients cleaner products. Thank you!”
“Kim, at the May Avenue location, is very cordial, prompt, and was efficient at answering my questions and to assist me with the appropriate and accommodating arrangements. Her heloful customer service made it a delightful encounter.”
“Corrie was so happy and ready to help with all my question and had answered for all awesome to come and get a unit and the price is perfect thanks so much Corrie”
“From Day 1 to the day I moved out, Tammy was gracious, kind, beyond helpful—always going the extra mile; patient answering questions. I was looking for a location in South OKC—this location is safe. Rented a climate controlled indoor unit. I was pleased to see the rolling cart inside for customer use. That was sure convenient. I was able to move my stuff in and out quickly. They lived up to every part of their agreement; no surprises. I’d rent here again! THANK YOU, TAMMY!”
“I felt safe storing my vehicle here. Joe is always on site so it's like having additional security at all times. He's an old fashioned kind of man that looks out for your best interests. I'd recommend this storage facility over the competitors. I wish I found this place a long time ago. Thanks Joe”
“Kendra is very profesional, Knowledgeable and friendly. She made the process seamless. The place is clean, quiet and security is top notch. I will recommend it as a top tier storage solution.”
“The guys did a fabulous job and had positive attitudes from the start of the early day! They were experts at moving the challenging pieces of furniture, were careful, and impressed me throughout the move. Highly recommend using them!”
“I was very impressed with this facility. It's clean and good prices. I was also impressed with Tammy. She was very nice and knowledgeable and answered all my questions. Thank you”
“Public Storage made the rental process seamless and stress-free. Everything was completed online with easy, step-by-step instructions, and the detailed descriptions of each unit—along with the helpful videos—made choosing the right size simple. I also appreciate that they offer climate-controlled units.
When it was time to move in, the unit was clean, secured, and clearly untouched before my arrival. They even had a lock ready and waiting inside on the first day of my rental.
If you’re looking for a simple, fully automated storage rental experience, give Public Storage a try—you won’t be disappointed. ?”
“Third edit:
I have changed my review several times now, but I am leaving the majority of it up. The management of this location reached out to me and waived all fees, they also apologized. I appreciate both things very much, it was a hectic Halloween.
Second Edit:
YOU CAN LITERALLY CROSS UNITS.
The photos attached are of the wall inbetween my unit and the one adjacent, and the wall has a giant GAP IN IT. Unbelievable. The photos is of the back of someone else’s unit that you can stick your whole arm into.
I am extremely unhappy with this place. I went today to end the lease on my unit, and it is FULL of someone else’s stuff. My unit has been locked the entire time, and the manager on duty confirmed for me that my code hadn’t been used in 60 days. He also confirmed for me that he could not or would not check the cameras for that time period. My options as he laid them out were to pay for an extra time and clean out the unit myself (again NOT MY THINGS) or pay a cleaning fee of anywhere from $50 to $500.
Someone entered my unit and left a bunch of refuse in it. They have so far refused to acknowledge that security issue or even attempt to repair it. The manager offered to work with me by saying if I cleaned up most of it he would get the rest and not charge me. I appreciate this effort, but I will not accept the fact that someone threw their stuff in my unit and GOT INTO my unit when I wasn’t there.
Not a safe place to store your items, and if things go wrong don’t expect them to do anything more than the bare minimum.”
9:30AM - 5:30PM
5100 S Sooner Rd, Oklahoma City
Self Storage
“Storage was very clean, management was amazing and helped a lot the inside units are where it’s at to keep all things out of your stuff ! Also worked with me with my payments very well !”
“Anthony is amazing! He explains everything so well and works with you. This has been one of the most pleasant storage experiences I’ve had! The facility is always kept clean and feels secure.”
“Sandra saw us on the property and made sure we were happy with our move in experience. I have never had someone take the time to stop and chat and make sure we where happy with our service.”
“The Manager Rose is great, very professional, very helpful and knowledgeable. She had us tell her the stuff we were storing & she named the size we needed, she was dead on as it fit perfectly !!!! Awesome prices too ! Thanks again Rose, you rock !!!reposting since Google held this review, how weird”
“I have been with Secure for some years now they have always been nice and sweet greeting you with a big smile ? take time out to take while helping y all at the same time I checked out was gone about a month happy happy happy God bless the company”
“Friendly manager always willing to help me with anything. I have upgraded and downgraded storage rooms over the past few years and always manager has been there to help with my needs.”
“I've been using them for a lot a lot of years. The last owners kept hiking up my bill but since the new company has taking over I haven't had any issues and they are so helpful when I have had to call and talk to them.”
“Great rates for first time renters as low as $1 to rent a unit an that is for all size units as well an its open on all major holidays an Cynthia the manager there really works hard to make sure you are fully satisfied an aware of all the inns an outs of the unit you rent an she has always been very nice an happily ready to help on any issue that may come about while your on the property hope you havin a great day ms. Cynthia keep up your great work thank you!”
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“Ben & Justin were great! This was the second time I used this company and I'm never disappointed!! Service was great & they treated my property like it was their own.”