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November 2023 by terri s.
Be honest! Their neglect of owning up to something costly they missed or ignored under the car. The car went from perfect condition to horrible right off of the lot. I will never recommend their place. They had their over $9000.00 check from insurance and then stopped caring.
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October 2023 by John S.
They did a great repair on my Subaru. Repaired exactly when they said it would be repaired. Clayton texted at every step of the repair so I always knew what was going on. The manger was very friendly and helpful. The other Insurance was at fault so cost me nothing but not having vehicle for awhile
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October 2023 by Morgan Kitz
They told me that they cannot service Fiat 500 after they had given me an estimate on how much it would cost to fix my Fiat 500 THROUGH them. They had also told me that I was going to be without my car for 2 to 3 weeks because they had to send certain parts off to get serviced. DO NOT give an estimate on cost and timeframe if you cannot serve as a specific kind of vehicle!
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August 2023 by Melissa Gibson
Although it took longer because they were so busy, Service King did a fabulous job and even cleaned the inside of my car and washed it! I will recommend them!
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July 2023 by Shanna W.
I called service king as a referral from State Farm insurance company. When I called, the gentleman that I spoke with was nice, but he explained that they were very busy and would call back in 20 minutes to discuss my vehicle repairs. I did not receive a phone call back in 20 minutes or even the same day. I called back the next day to see if I could speak with someone different about an estimate. The young lady that picked up the phone said that she had notes that he was supposed to call back and would let him know that I called back in the next day. She stated that she would ask him to please give me a call to discuss my vehicle. It has been two days and I have not heard from them. I know that there are a lot of vehicles that need servicing after a big storm, but it's not good customer service to start off a business relationship with not following through on basic promises. It's definitely not a good sign that this company would do right by me or anyone else, if they can't return phone calls at the beginning. I'm HUGE on good customer service.
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July 2023 by Dani Dunn
Front desk Amazing & great service!! Met the GM ? very nice and on point!! Geico rep. James was helpful & got right on the assignment! Painless as possible! VIP service for real & they were busy as well. Ran right on time for my scheduled appointment!
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June 2023 by Danielle Dunn
Front desk Amazing & great service!! Met the GM ? very nice and on point!! Geico rep. James was helpful & got right on the assignment! Painless as possible! VIP service for real & they were busy as well. Ran right on time for my scheduled appointment!
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February 2023 by Nina Kerr
Service King always does a great job. I have never been disappointed in their work. I always recommend them to anyone needing auto repair.Services: Painting
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February 2023 by Tammy Allard
Service King, had great customer service. And I got my car before the due date.
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January 2023 by Feisty Angel
In a tone of stress around Christmas I was run into...SK was friendly, kind and so efficient in their personnel.. as my car was being repaired I was given regular updates that Katie me reassured and informedAnd my car was finished so early I didn't get a chance to fully enjoy my mustang rental car!!!! Maybe I should take a star away for that!; Haha!!Thank you Service King!!Service: Body & Trim
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January 2023 by Whitney Pratt
HORRENDOUS COMPANY. These are a 'preferred shop' meaning we were forced into using these shysters for our car repair. We had our car in for over TWO MONTHS. Could never get anyone to talk to us, until it came to time to collect. These people like to bend you over a barrel and watch you squirm. My favorite is the front desk woman who is so superior to us mere mortals, she cannot be bothered to help or work with you. THIS PLACE IS A JOKE AND I WILL NOT STOP UNTIL IT'S SHUT DOWN AND UNABLE TO ROB PEOPLE.
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January 2023 by Kim Hogue
I was extremely impressed, they finished my vehicle in record time. I dropped off my vehicle right before Christmas and they still finished it before the due date!! It was perfect, never looked better! These guys are honest and very detailed oriented. I had far less damage last time and took my vehicle to a place in midwest city and they charged me three times what I paid this time and the damage were far worse. Thanks Service King, you have a customer for life. I will never take my vehicles anywhere else!
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January 2023 by Natalia Fernandez
The staff was incredibly professional and kept me updated on all progress about my car through the whole process. I received my car back in excellent condition! Highly recommend them for collision repairs!Service: Body & Trim
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January 2023 by Brittany J.
This collision company is by far the worse. I got into a car accident. After reviewing the damage the car insurance sent me a check to cover damages. I endorsed the check over to service king. Well come to find out the car was total loss and not fixable. It has taken weeks upon weeks for Service King to issue me a refund. I need the refund for a down payment on a new car. It was declared total loss in November 2022 and here I am January 2023 with no refund still.
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November 2022 by Di W.
BEWARE!!! I was rear-ended on the highway going about 65-70 mph. Service King only looked at/fixed the back. A month later, getting an oil change we noticed the hood would not pop as normal. At first they said bring it in but after taking it in, they will not fix it. If you use this company (I would not), please check all your doors and hoods, etc. We are very sorry that we didn't and could not be more disappointed in this company.
