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September 2023 by Jayvey Airson
I didn't even go here but Netflix played a sleep number ad mid roll even though I pay subscriptions so I'm leaving a bad review because the yokes at the top of these companies think I'm really gonna pay to watch their ads and then I will be more inclined to buy their trashy air mattresses with a sewn cover
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September 2023 by Kayla B.
We purchased a sleep number bed in 2017 in the Sleep Number store in Oklahoma City on Memorial Rd. When the sale pitch was explained to my husband and I, we were told that we would get a 25 year warranty. We were told that if ANYTHING happens to our mattress in 25 years, we would be covered 100% with no out of pocket for any replacement parts. Well, 6 years later, our bed will not inflate on one side and we were told that the pump is out and we need a new pump when calling the "customer service" line. We were then told that it would be $270.60 for a new pump and for the service to replace the pump. This is not what we had originally been promised and when we spoke with sleep number supervisors, they were VERY unhelpful and said that our "warranty" was only for 1 year and that in our contract we are responsible for all replacement costs. We were not helped in anyway and basically they told us it was our fault that we did not know we had a 1 year warranty when we were actually promised a 25 year warranty. No one at the sleep number customer service line cared and did not care to hear our concerns. We will NEVER buy from sleep number again and if we had known the truth when originally purchasing our mattress we would have NEVER purchased a mattress from them. BEWARE OF THE SCAM!!!!!!
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March 2023 by Robert M.
The staff and the store were very nice and clean. Josh our sales person was very helpful with product selection. We purchased the I8 Sleep Number and the adjustable base (require), new sheets, and bed pad because of the unique design. After 30 days we were very disappointed in the comfort of the high priced air mattress and 6 inch gap at the center of our bed, but the call center talked us into adding a thicker bed pad to improve softness and an insert (which was 6 x 24 piece of foam). After another 30 nights of minimal sleep mostly being intruded by the air pump continuously adjusting we finally gave up.. The free trial period cost us 3k and we still had to go find another mattress. I could have got the same sleeping experience buying a Walmart blowup mattress..
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February 2023 by - Stamper
We looked for a bed for over two years and I am not exaggerating. Back trouble meant we needed a solution fast and we went to Sleep Number having previously not purchased there because of price.Bee helped us and I felt more comfortable with her right off than I had with anyone else. She didn’t seem to care if she got a sale or not, she just wanted us to get what we needed.She helped us find exactly what we needed for far less than I expected and didn’t try to get us to spend a nickel on extra things we didn’t want or need.Thank you Bee!
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January 2023 by Donald Kay
My sleep number bed has a mind of its own, adjusting itself from 90 to 30 by itself, I wake up in a pit. The sleep IQ registered 2 hours of sleep when I was in bed sleeping for at least 9 hours.
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May 2022 by Taylor Boss
Nichols Hills- Classen Curve Sleep Number Store in OKC is AMAZING!! Great Staff! Outstanding facility! Stop by and be WOW’d
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March 2022 by Martha Rees
Staff was knowledgeable and friendly. I knew what I wanted when I went in, but they actually showed me how to get more bed for less money!
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March 2022 by Darell&Krysie
Used to be a nice store with very helpful employees , cannot say that’s the case now. I recommend any other store.
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December 2021 by Nikki Wade
Taylor was fantastic, we can’t wait to get our bed!
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December 2021 by Lori Davis
Very informative and helpful to help us find the best fit for us and the best deal. Very, very helpful and kind.
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October 2021 by Sherri Gold
They weren't busy but it was Sunday evening. Taylor showed us how the mattresses worked and how we could each adjust our side of the bed to our perfect position. Very nice having the salesman's complete attention and having all our questions answered. The mattress is very expensive but has technology and is rated reliable.
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September 2021 by Mary Smith
We just purchased our first sleep number bed from Taylor at this Sleep Number store! He was OUTSTANDING and we feel so blessed by him, the product, the customer service was such a blessing!!!!
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August 2021 by Mark S
Taylor was incredibly helpful, knowledgeable and passionate about helping us fully understand what bed was best for us!
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August 2021 by Mary Leete
Taylor was absolutely amazing with his information, his patience with our questions and dealing with other customers while working alone in the store. We will fully recommend this store and Taylor again.
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February 2021 by Dana Neacsu
We were very pleased by the way Taylor took care of us at the Penn Square Mall location in Oklahoma City, OK. He made us feel that he was interested in making sure we were leaving the store happy. He answered our questions, concerns and was very patient with us. If it wasn't for Taylor we would have not become customers.
