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November 2023 by Sara Garcia
My experience with this company has not been a good one. They referred me to a mechanic that had only installed it once before they forgot to turn on my air pressure for my brakes, so my spouse almost wrecked on the way out of there he went back and they turn on the pressure system. I don’t know why that was one of the things that they thought they had to touch has nothing to do with any of the installation of the device a a few weeks later, my engine light came on, so I went to go have it read, gave multiple readings on everything turned out it was wiring so I had to go have it uninstalled which cost me money so that they could fix my car. The wiring problem that it had you to the device paid to have it reinstalled on top of the monthly fees, and now that the device is out of my system, had to pay to have it uninstalled. For the final time, my car has continued to have lights on after the uninstall meant in the same issue is needing to be re-fixed when I called the mechanic to have them pay for the damages they just want to Smartstart and Smartstart doesn’t want to take any responsibilities and help and fix the issue that they caused my car is a new 2021 so therefore there should be no problems with wiring being clipped and not closed right wires just hanging did not have this issue until the interlock installed. My car reads off problems. A time that they had installed the device to device malfunctioned multiple times. Had to pay multiple fees for a device that malfunctions all the time I can’t say though the one positive experience I have had is when they sent me to boomer audio even then when I went to boomer, they told me that the wiring was set up wrong because I had wiring hanging out my car and not talked away like it should be. They also put the Camera center of my. The time I had no idea that it wasn’t supposed to be there. I highly recommend if you do use this company to make an appointment with Boomer audio to have your services installed.
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October 2023 by Big The truth
They sent us to a place that messed up our wiring in the car. When we had it installed little did we know that the guy that did it didn’t know how to do it and was just learning. Our car was the second one they did. He forgot to turn my brakes on so I about recked on the way out and after my car had to be required even after we are having the same issue and have to get it wired again the refuse to take any responsibility or the mechanic that did it.
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April 2023 by Dylan H
Been here multiple times and was closed despite posted hours.
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September 2021 by Lance Carney
The best location to visit out of the three i have been to
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July 2021 by Lena Tran
Sucks having to pay every month but the lady that works there is amazing!
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May 2021 by C Fair
Jenni has been so pleasant and helpful for the past 2 years I have been going to this location! She is an absolute gem! She deserves a raise!
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January 2021 by Aaron G. Randall
Worst ever.The 18 months with the interlock, one device replacement, but other than that pretty smooth.Suddenly, when it is time to have the device removed THERE IS NOT A SINGLE TECHNICIAN IN THE STATE THAT CAN REMOVE THE DEVICE!!!!!
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November 2020 by blake mckelvy
Fast an easy would be better to just stay out of trouble though good friendly people
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July 2020 by Kyle none
Guy was rude and dismissed everything I said.
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April 2020 by Amanda Grayson
Very rude and bad at customer service. Do not go here.
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April 2020 by Josh Johnson
The employees are the problem. They are so rude and very unprofessional. Do not go here. There’s one in Norman.
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February 2020 by Ben Phillips
Bad service equipment
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December 2019 by Sika Pyro
Unprofessional. Rude. Overly sensitive with an apparent need to flaunt their dominance. I had a very poor experience at this location and with this company. Misinformation paired with refusal to acknowledge. BLA!
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December 2019 by Zackery thomas
Sure, getting set up is quick and easy but who doesn't want to take your money fast. The problem comes in when you have been sober 6 months, had the device for 4. And the mechanic causes a violation and they want to charge you $70 even after jumping threw their hoops and filing their incident report and providing all requested documents that the vehicle was being repaired at a licensed mechanic shop. They repeatedly lied about state regulations and transpher me to "supervisors" to leave a message and the messages where never returned. Intoxiloc is a better company because they are actually looking out for the public's intrest and not a massive money hungry company.
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November 2019 by Mister Exhale405
They keep a dirty garage floor with sharp objects that’ll flatten your tires!! Then say it’s bubble wrap, then change the story and say it’s a zip tie. Dude up front is rude
