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February 2024 by Dave Brewer
Phone quit working so I went there and in minutes it worked. Good.
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February 2024 by Gmail Account
DO NOT COME TO THIS LOCATION! Extremely long wait . Store employee went to the back on shift to take a personal call leaving customers in store lobby . One customer walked out due the both of the store associates going back and closing the door . I’ve never been at such an unprofessional T-Mobile in my life gosh .
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December 2023 by Sarah Annesley
The store was fast and helpful
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November 2023 by Maeletha Gordon
My customer service there was horrible. I feel discriminated because I was black ! I observe how they treated the Hispanic people as they came in the store .The T-Mobile representative that represent me was Jesus his customer service was terrible. He went to the back and left me out in the lobby for 20 minutes and never came back out .I’ve been with t-Mobile too long to be treated like this if you are not Hispanic, this is not the T-Mobile store that you need to go to in Oklahoma City.
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November 2023 by lisa Vernon Wipf
Always great service whether we are making a new purchase, upgrade or replacing damaged equipment.
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October 2023 by Deborah Okpara
A little busy but always have good service.
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October 2023 by B “Pork chop”
Horrible customer service called the customer service number always a 30 minute wait . After that they argue with you and won't let speak to a supervisor.. Just paid my bill unlimited data when I went to use the app it does not it works alright to take your money anything else says no internet what ??? .
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August 2023 by Pamala Harrison
I love tmoble and they have wifi now for your home up to to items can be added to the wifi I enjoy it that's how we watch tv.
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July 2023 by Misty Runnels
Amazing Service, I can in needing to port my numbers over from ATT, I was greeted with smiles and immediately helped! 10/10 recommend
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March 2023 by Beatriz Hernandez
I had a great experience at this location, Christian made getting a new phone quick and easy, he was very friendly and helpful!
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February 2023 by keith gray
The worst. Change from AT&T to T-Mobile. Didn't have phone service for 3 days on one of my phones. T-Mobile screwed up Porting over my number from AT&T. Had to buy another phone. AT&T would not unlock. Would have been nice to know this before signing up with T-Mobile. T mobile would have gave me another phone but with a two year contract of course. They try to get you with all these extra deals. But T-Mobile is no better than AT&T.
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February 2023 by Susan Bigbie
Not helpful, there were 6 people in that store . One guy said we'd have to do our business over the phone instead of the store. Very unsatisfied.
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February 2023 by Sandi Lewallen
Very helpful! Got me exactly what I needed with no problems
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December 2022 by Ooton Family
Tony L at T-mobile on NW 23rd an Meridian was awesome! He went above and beyond to help an elderly friend I brought in. This changing world is so difficult on the elderly. Thank you Tony for being kind, helpful, and understanding!
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December 2022 by Anna Hukill
I love the store they are so helpful! But the customer service via phone is awful I can never get someone that speaks English properly and they don't understand what I'm saying. It makes me just want to go to the store and get help if and when I need it. Which is very inconvenient for me.
