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April 2024 by Ilse Branch
Amazing customer Service! All the employees Truly want the best for you and will pull out every shoe for you to try on until you find the perfect one shoutout to Gavin and his wife and Samuel!
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March 2024 by Cassidy Friesen
Came in looking for a pair of Chacos and the service was so friendly and helpful! Staff were so kind and inviting. I ended up ordering a pair that was out of stock to be delivered to my house. Can’t wait for them to arrive! Will be back :)
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February 2024 by Riley Hutchens
Please ignore the bad review left from “Austin Ramsey”! It was posted under a different name by the previous manger who was fired (Mark Taylor). Fired for being homophobic and antisemitic actually. It’s the only bad review since that manager was fired and it’s to try and make the store look bad. I worked for the company at that time and it’s obvious why he was fired. This store is under new management now and in really good hands, nothing but good prices and great service. Be careful what you read in the reviews!
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January 2024 by Brandon Grandstaff
Love my Hokas and Lane and team does a super job helping me out whenever I need some new ones!
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December 2023 by Mason Stasyszen
I work at a hospital so I am on my feet a lot and the manager Lane took the time during a busy holiday Saturday to help measure my feet and get me into a comfortable pair of shoes. The extra mile he went during the busy time was greatly appreciated. The entire staff was great and attentive to all of the customers in the store. Would recommend coming to this store to all of my friends and family looking for a pair of shoes at a great price.
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December 2023 by Chuck Schoolcraft
The best customer service I've ever experienced. Great staff and helpful. They go to any length to make sure you are happy with your purchase
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December 2023 by Jesse Mendez
Abbey was amazing, best shoes store ever! Customer service is through he roof!
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November 2023 by Austin Ramsey
Honestly awful experience. Overpriced shoes, staff that is horribly antisemitic, and rude manager. The fact that I am being made fun of for being a gay jew while shopping for shoes is unbearable. Screw this place‼️‼️‼️???
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June 2023 by Mack Wright
Ryan is incredible! There was another associate who was also very helpful, we just mostly worked with Ryan. We definitely wouldn’t have bought shoes without his help. He was so friendly and had so much product knowledge, it felt like he knew what we wanted before we did! He made such a small purchase a very memorable experience, thanks so much!
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May 2023 by Joseph Gidman
Probably one of the best shopping experiences I’ve ever had. Ryan gave such attention to detail making sure I literally walked out with the perfect shoe for me. Also made sure I knew there was a trade home in my hometown. So he just made me a customer for life. Great Job!
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August 2022 by Meghan Wesnidge
Justin at the Quail Springs mall location had some of the best customer service I’ve experienced in a long time! He was so helpful and knowledgeable!
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August 2022 by Huey Long
Outstanding customer service! Knowledgeable regarding Hoka products and foot analysis! Highly recommended by the Longs!
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August 2022 by Billy Vaughan
Awful customer service! Called to check on the status of an order and was told that due to tax free weekend they were busy and didn’t have time to look into it.. I was instructed to call back Monday, not that they would call me back once they were free but to call myself.. Called and left a message with area manger and no return call, didn’t expect anything more to be honest..I will take my business elsewhere in hopes that the competitor has better trained their employees on customer appreciation.
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March 2022 by Jason Hawkins
I have tried to order shoes as I have in the past they are normally very good in filling my order and shipping them to my house. HOKA apparently quite making the shoe I wear but I wanted to get a different type and they never called me back yesterday. I called back today and I was told they have to have there manager approve taking a card over the phone and he is off. I guess I will go elsewhere too bad this used to be a good store.
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November 2021 by Brycen Hoover
Fantastic service and very personable employees. I got my Doc Martens here after a bad experience at Journeys and was impressed. The solid 5 stars are deserved, I will be getting almost all of my shoes here from now on.