U-Pack, a service of ArcBest, is a budget-friendly self-moving service that simplifies long-distance relocations. Since 1997, U-Pack has successfully assisted over 1.5 million people, covering more than 2 billion miles. Customers consistently praise U-Pack for its excellent customer service, noting the friendly and accommodating staff who are eager to help at every stage of the moving process. From initial inquiries to the final delivery, the team is described as professional and responsive, making stressful situations more manageable. Many reviews highlight the reliability of U-Pack’s equipment, stating that containers and trailers are always in great condition and leak-free. Customers appreciate the predictability of the service, noting that it remains consistent over the years. The drivers are recognized for their kindness and professionalism, with several reviews mentioning how they effectively handled unexpected issues, turning potential problems into positives. Affordability is another strong point, with many customers noting that U-Pack offers competitive pricing compared to traditional moving services. Overall, U-Pack is highly recommended for anyone looking for a hassle-free, efficient moving experience, thanks to its dedicated staff and reliable service.
Great service. Professional, friendly, helpful and responsive to all my questions and concerns. They helped to make a stressful situation much better. I would definitely use this service again.
August 2024
They were Great from beginning to end! Highly recommend, I moved from another state and they were the least expensive hands down.
July 2024
They were on time and easy to work with. They are experts in their field.
