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October 2023 by Michelle G.
Great company! Easy to work with and you don't pay anything until your goods are in transit. Much less expensive than a normal move because you pay a fixed price even if gas goes up. You have to be a little more organized with scheduling and you need to hire movers but Upack is very helpful with everything. I would hire again.
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July 2023 by Nhan N.
easy and fast with phone. excellent customer service. note: they allow 3 business day timeframe to load or unload before they can charge for delay.
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June 2023 by Daniel Fulton
Absolutely recommend, already have, in fact. Complete 5 star experience. Great value, straight forward pricing. Every single person I spoke with was super helpful, clear, understanding and friendly. Clear pricing, no surpises. On time. I called and compared with PODS, Pack-Rat and UHaul, U-Pack beats them all hands down--not just value, but clear pricing, answering the phone quickly--no long holds. No high pressure (shame on you PODS) and one clear price (shame on you again PODS). Moving is never easy or fun, to say the least, but U-Pack was perhaps the easiest, worry-free part of the process. Cannot recommend enough.
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April 2023 by patrick hammer
I was impressed regarding the entire experience. ABF Upack was the most professional moving company i have ever dealt with. Drivers were courteous and professional, contact with cust service was always helpful. I will use ABF Upack again when necessary as this move was made easy by their dedication to service. Thank you
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November 2022 by Lindsay Good
I called over 20 moving companies for our move from California to Oklahoma. Every company including uhual, Penske, Budget, and all the biggest long haul companies wanted anywhere from $9,000 plus gas & mileage to $20,000 to move our 2 bedroom 2 bath apartment. I couldn’t believe the price quotes we were getting. I was driving down the freeway when i happened to glance over and saw an ABF trailer saying upack it we move it. I called and they were so helpful. Answered all my questions know hidden fees our total cost to move from California to Oklahoma with 24 feet used was less than $3700. I am so pleased with this company, they truly made our move hassle free. Thank you to the Upack staff in Fresno Ca, Oklahoma City OK & the customer care team. Truly I can’t express the stress you alleviated. I would never use any other company for my moves again.
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August 2022 by Robin H.
After my mother passed, I was trying to move some of her furniture halfway across the country. After looking at several other companies and talking to some scammers, I decided to give this a try. This was reasonably priced, staff members were very easy to get a hold of, and extremely reliable. I am very happy that I decided to go with U-pack. Would definitely recommend.
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August 2022 by pete liszewski
Excellent experience, easy to get quote, easy to arrange drop off and delivery, very timely and affordable!!
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May 2022 by madelyn myers
The man who dropped off our cubes today was beyond amazing. His professionalism and fantastic attitude is what will make me come back to upack. He put the cubes exactly where we wanted and even gave us good tips on parking and putting them in the same spot.To the driver that brought our cubes to Enid today, thank you so much!
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January 2022 by Delany Walker
We used U-Pack to move back to Oklahoma from Oregon. Uhaul was charging double the price with less room and that did not include mileage or gas. They were very communicative, very helpful, the delivery guys were so nice and helpful and we didn't have to drive it!! Well worth the money and fantastic to work with. I would recommend to anyone moving!!
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October 2021 by Roseann C.
I have used U-Pack on more than one move across the country and as of today I can say that they have gone down hill thanks to JESSE out of the main office in Oklahoma. I had moved across the country back in April and had the Lawrenceville, GA office hold my cube ever since. I was told to call the main line to get them to adjust my full monthly rate because my bill due date is tomorrow October 6th and I'm having my cube delivered this Friday, October 8th. JESSE refused to help me after I have been informed that they normally due this. So now I'm paying my full 30 day fee for a few days. BEWARE of speaking with this kid and using this company. They obviously could use losing customers!!!!!
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September 2021 by Alex Ryan
Needed to move out of state, but moving fees were exorbitant. Found U-Pack which was definitely more affordable. The trailer was delivered to my house by a gentleman who was very kind and professional, as was the gentleman who picked up the trailer at our new home. They were flexible with our pick up and drop off dates, which was huge as our closing date wasn’t decided until after we packed. Moving out of state is never easy, but this was about as easy as it could’ve been.
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July 2021 by Martin Duplantier
Great value. Everything went as planned. Customer service is incredible, one of the best I have encountered. Highly recommend.
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May 2021 by Matthew McGarry
Super on all fronts!!!
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February 2021 by Kinnick Fox
Being closed due to weather can't be helped. But leaving a customer completely in the dark about when to expect their moving containers is unacceptable. The Upack customer service center is nice but this distribution center is terrible.
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February 2021 by Lisa E.
Every step of my journey with U-Pack was beyond my expectations. I chose this company because their price for a POD was so much cheaper than the other 7 companies I called. Much more inexpensive and they were offering everything I needed. Each person I spoke with were pleasant and enjoyable to talk with. These included the person who initially took my order and could accommodate my needs. (i.e. no one being at the house when the POD was first delivered)., the person who delivered the POD letting me know when he was on his way and when delivered. I received Text notifications, I had the choice of calling or going on line. It was just a great experience. I cannot thank you enough. The items you delivered were items my Dad left when he died and due to COVID I never got the chance to pick them up myself. I am very grateful that you were there and how easy you made this transaction.
