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February 2024 by Bree Benge
CARRIE IS AMAZING! Her customer service is A1, made me and my sister feel so welcomed
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February 2024 by Angel Dawn
Went in today to do a return but even before Carrie was AMAZING made me feel welcome and appreciated best customer service I’ve EVER had in Ulta
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January 2024 by Chelsey Hill
Paulei (I hope I spelled that right) was absolutely amazing. She went above and beyond to help me get everything I needed. She explained everything and really took time to help! I wish she was at my home store! She deserves a special recognition ? Ulta needs more people like her!
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January 2024 by Sam Flores
Excellent customer service.....great prices!!! Thank you makeup expert!!
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January 2024 by Kanikki Callinswells
I love it here. Leslie held a product I had to searching for and I picked up Christmas Eve. Leah assisted me in-store along with 3 other beauties. It’s such a pleasant and helping environment.
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December 2023 by Jessica Roberts
I was wanting to book a balayage appointment because I go on vacation next week. I booked the appointment with their only hair stylist currently which is miss VALERIE G. When I say this girl MESSED UP MY HAIR… it’s beyond awful. We had great conversation and she seemed confident in herself but it took her 5 hours to finish the balayage I asked for… and she decided to do “highlights and lowlights” instead.. when I was finishing up she had another stylist rinse and style me and I was already in tears before I left the seat… this girl left me with tiger stripes and completely missed parts of my hair.. and tried to blame it on the dye saying “oh looks like it didn’t lift here” well yeah it won’t lift if there is no dye on it.. anyways she seemed very arrogant and I cannot explain how awful she did. She completely fried my hair to the root. Valarie girl, quit doing hair.. NEVER GO TO THIS GIRL SHE IS AWFUL !!!!
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December 2023 by Jax Limutau
I do my pick up orders at this location and the staff here are awesome, the most friendly! I did the mistake of placing my pick up order at the location on Rockwell b/c it was closer to my work and will not do it again the staff there are not welcoming.
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September 2023 by Conor Treacy
The staff at this location were so awesome. We had time to kill as we waited for an ear piercing, and the staff checked in on us without being overbearing. Joking around while we killed time, every one of them were super helpful. Such a different shopping experience!
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September 2023 by Kelsey M Aponte
Destiny is my favorite! It took me a bit to find a new hair dresser, and I finally did. She is so good at her work! She did a updo for a military ball (loved it) and a permanent color on a bad job! She is wonderful. Definitely recommend.
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August 2023 by Birjot Singh
Want to give a huge shout out to Lori, they went above and beyond assisting me! Lori was supper knowledgeable and friendly, thank you again!
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August 2023 by Stefanie
Service is not what I expect from Ulta. My daughter had a foundation, powder, concealer color match. They did not have 2/3 items in stock for purchase. Why would you try something we can't even buy?
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July 2023 by Brittany Mitchell
This was by far the worst experience in a store I’ve ever had. My two daughters and I were out kinda celebrating my oldest daughter (turning 16 tomorrow) spending some birthday money. She’s been begging to go for days now. My middle child was with us and she has severe social anxiety so it’s RARE she gets out and about. We walk in the store a few feet probably been in there less than a minute and I heard one of the ladies working there say they might need to call the police. I didn’t think much of it we walked around looking at make up and hair dryers. We were maybe there 5 min when I was approached by a security guard asking me and my girls to leave because the workers accused us of STEALING!!!! When I tell you how EMBARRASSING that was. I told the security guard and the employee to search my purse, us, anything to prove we didn’t take anything. We went in there planning to spend money! Instead were we’re extremely embarrassed, my kids are really confused, it really just ruined our entire night!Please tell everyone to go ANYWHERE else but here!!!
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July 2023 by Jojo Siwa
I went here yesterday and the workers up their where so rude! I was browsing and everything was going fine, a security guard came up to us and said that we needed to take whatever we had out of our pockets/bag. We tried to have them to search our bag to prove we didn’t do anything wrong, and they proceeded to say they weren’t aloud to touch our stuff. We were told to leave and we did, we were planning on spending a lot of money. We ask that u take your money somewhere else.
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July 2023 by Jeri Moore
This ulta is the WORST location I have ever been to. I stopped there to get a few skincare things for me and my mom. I was looking for a certain brand and was completely ignored while the staff just stood around doing nothing at all. When I went to ask for help they were very rude and short with me. I felt like I ruined their day just by doing so I just left without buying anything and I will never be back . Take my advice and go to any other location but this one.
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June 2023 by Ashley Ratliff
If I could give 10 stars I would! friendliest employee I’ve ever met! ANGELA was amazing!