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March 2024 by Shelley Nowlin
The lady was helpful on an item we were looking at and told us about a promotion to get a better deal. On the other hand they were out of the shampoo and conditioner I needed
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March 2024 by Dana S.
Good service. Went on a good day. The lancome rep was there to assist me.
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February 2024 by Journi Martin
SOL IS THE BOMB! Every time I go in to find products she makes me feel beautiful and has great recommendations ❤️ Ulta is so lucky to have her!
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February 2024 by Katie Davis
I cringe every time I have to buy something here because the staff is not helpful. It was my first curbside today and the process was of course more complicated than what it needed to be, so I went in and girl with nose ring was the worst part of the experience. YUCK to their customer service (none) and attitudes. I asked them to walk me through the process the first time and her response “we will bring it to the car. You can go to the car.” Not what I was asking. If I didn’t need assistance I would not of gotten out of my car in the rain and come in for help. It makes me want to return the item and if I didn’t absolutely need it because they are the only ones who sell it in OKC area I would.
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October 2023 by Lesley Sullivan
Overall a good store, and clean. The only thing I don't like is when they move product around. I guess they haven't figured out that if the customer can't find what they want, then the product doesn't sell. The employees are nice and helpful, and do what they can to assist. Needless to say I ask them where something is, because it's been moved again...
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October 2023 by Nicole Bolinger
It's important to share when you find a great stylist. Let me just say, Kaity did a great job for me today. She is super sweet and she took her time with my cut. It looks great, and I'm kinda hard to please. I'll absolutely schedule with her again.
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September 2023 by Charice Lauhn
Chelsea was such a fresh breath of air! She has such an amazing energy and a sweet spirit! I am new to the whole skincare thing and had several questions regarding different products and how to build a proper skincare routine. I told her I couldn't spend a lot of money on my skincare routine but she managed to find me several great products that would work for me and fit in my tight budget! She was extremely knowledgeable, helpful, and just overall pleasant to talk with. I will definitely be coming back to this location!! ???
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September 2023 by Ashlee Lanier
I was in this Ulta today and my boyfriend had asked me if I knew where the restroom was, I told him maybe somewhere in the back. He proceeded to go up to an employee and ask if there was a restroom, and where it would be located at. They told him where it was and he was off on is way. The three employees gathered there then proceeded to mock him and laugh at the fact that he did not know where the restroom was. It was very disturbing and distasteful. They clearly did not notice that I was standing right there or that I was there with him and kept this joke running for a couple minutes before I had just had enough and promptly left this store when he got back from the restroom. The fact that your employees feel the need to talk about paying customers this way is outrageous. And over the most simple questions. I wonder what they would have said about me if I had asked for a color match or help finding a product. If you’re going to talk bad about your customers maybe do it in the back behind closed doors.
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August 2023 by Kathy S
I’ve been having Rhiannon do my brows for about a year. . She is exceptionally knowledgeable and does such a good job. I’m impressed. Besides all that she is so sweet. I love talking to her. I highly recommend her.
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July 2023 by Crystal Heard
Go to the stylist Kaity in the salon for an olaplex treatment!! I have very color treated and damaged hair and this treatment made my hair so smooth and soft! The color even looked more vibrant!!! Also added tinsel for $30 and got a 12 beads FILLED with tinsel! Love Love love this salon ???
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July 2023 by K McD
Every time I’ve been to the salon I have had a great experience! Kaity is great at what she does. She listens, talks through the plan and then gets to work! It’s great to have someone to listen to me. She also pierced my daughters ears, and she loves it! Kaity was reassuring and made it easy! Thank you, Kaity! We will be back!
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June 2023 by Kayla Meckstroth
Bailey does my blonde and always does a phenomenal job!! She pays attention to detail and always gives me exactly what I want. Shes such a fun person and I will never go to anyone else.
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June 2023 by Kylie Smith
I LOVE coming to the Salon here...I cannot recommend Kaity enough! Her talent, professionalism, and dedication to providing an exceptional experience makes her stand out from the crowd. If you're looking for a hairstylist who will listen to your needs, offer expert advice, and deliver outstanding results, Kaity's your girl. I left the salon feeling like a whole new person, and I can't wait for my next appointment. I went in for a hair appointment, which I honestly tend to dread, and I ended up having a blast. Kaity, Bailey, and Jordan are amazing!
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June 2023 by NellieAnne 1966 (NellieAnne)
I travel a lot for work, and depend on reviews to find services of excellence. I came to Ulta in Quail Springs and KAITY did my hair (root color, with stubborn grey hair). Oh my! For the first time in years I found someone that truly cares. Usually I go to the salon and have to ho back home/hotel to re-style it. I am blown away! She actually used a round brush and my hair looks amazing. She is professional, and she is a sweetheart. Wonderful vibes! I am so pleased, that I made an appointment for next Sunday for a blowout. The salon manager is also super sweet. It is refreshing to go to a place and feel so welcome! Thank you! ?
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June 2023 by Karren Joy Pineda
Kaity did an amazing job doing my haircut, she took her time styling and gave me an awesome results! I love how healthy my hair and how she gave me a 5 star service! Book your appointment with her, she's phenomenal!!!
