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March 2024 by Ron C
Haven't received my mail in almost 2 years. The driver speeds down the road with headphones on his head, passing mine and at least 2 other neighbors mailboxes with no care at all.
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December 2023 by Ms polite
Lazy carrier leaves packages at office inspite of directions asking for the package to be left at the door! The office staff steals so we end up not getting our packages and have to argue about getting refunds for items we didn't receive because of your sorry employees! They don't even make an effort they just leave a fake failed delivery notice in the mailbox when the person was home all day waiting for their package. Just sorry!
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November 2023 by Brian
I tell you I have read a lot of the reviews about this location and I must say I 100% agree with them. I just moved here two months ago and I’ve been working here for six months with a local trucking company. I am gone three weeks to a month at a time, I have security cameras one in which points right at my mailbox. My Landlord comes over twice a week to check my mail and there is never been mail in there to finally be able to come home. Looking forward to getting my bank card that was sent out approximately three weeks ago to find my box empty mail, no junk mail along with other things that were sent including a wedding invitation and a utility bill so I catch a Uber to the post office for them to argue with me telling me that the mailman on my block pulled all my mail out of the mailbox because it was overfilled with my mail and sent all of it back to the center which was a complete lie because not once did that mailman ever come on my porch because if he did, my cameras would’ve been triggered, they get triggered when my landlord comes over when my maintenance guy comes over even the bees trip my camera, not to mention the little bush at the end of my porch When the wind blows triggers my camera when my neighbor comes home, it triggers my camera, but coincidentally, it never triggered when the mailman supposedly came on my porch that he told his supervisor that he’s been delivering mail here I explain to him that footage does not lie and make that make sense to me that my cameras record everything else but all of a sudden go off-line when the mailman comes to my porch They told me at the office that they called the mailman while he was on route and the mailman told him all of this not to mention he assumed that the place was vacant because he never noticed a vehicle in the driveway nor did he noticed anything on the porch And their response was he wouldn’t lie while I caught the mailman last night. Come to find out he was a substitute for the day that he had not once talked to the office. Then I was informed that because I’m a truck driver that every time I go back out on the road I need to put a hold on my mail or all my mail will get sent back to the sender every time claiming that is the law this place is a joke I have never dealt with this I moved from Colorado and at that time I was out a month and a half two months to come back and yes my mailbox was full But all my mail was there. It is against the law to pull mail out of somebody’s mailbox after it has been put in not to mention falsifying information stating you’ve been to my house every day dropping mail off but coincidentally my cameras never caught it. This place is 100% a joke , but they got the right one because I will take legal action if need be
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October 2023 by Brandon Nichols
Blake handy. Is really awesome, great customer service & attentive. I’ll definitely be back and extremely polite
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August 2023 by okie grl
Packages are not being delivered. . But I had gotten a email stating it was delivered to my locked mailbox an it’s nowhere.
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August 2023 by Bobbi Mitchell
They just delivered several other neighbors mail to my house. Call the 800 number and that is an utter waste of time! They don't have a local number to call to get ahold of a manager? Guess I'll just deliver the mail myself, rather than they being held responsible for their error.
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June 2023 by Jinx
Lazy carrier leaves packages at office inspite of directions asking for the package to be left at the door! The office staff steals so we end up not getting our packages and have to argue about getting refunds for items we didn't receive because of your sorry employees! They don't even make an effort they just leave a fake failed delivery notice in the mailbox when the person was home all day waiting for their package. Just sorry!
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June 2023 by Samantha Wallace
This post office refuses to deliver to an entire street in my neighborhood sighting and issue with the roads and a residents dogs. Since the community has worked to fix the road and the resident has began to effectively contain his dog's to his property. Still usps won't even turn down our road. Our packages go out for delivery (idk why they even load them) and never arrive. My household pays a considerable amount of money to have all of our mail forwarded to a different post office. Half of the mail never makes it. Today a package was returned to sender because recipient or address was unknown. My last package just continuously "forwarded" and never went to the other office. Just kept returning to this office. After a week of that I canceled and refunded the order. Now this item is not being delivered. I don't know what to do to just get my belongings. Something incredibly shady is happening at this post office. The employees are rude, and act like we come in there having the audacity to want our mail. We pay taxes just like everyone else. ? if a government facility cannot fulfill its duty to its tax paying citizens then the establishment needs an overhaul or to just shut down. I am so tired of this post office, and their mishandling of peoples mail, their rudeness and disregard. They act as if we are crazy for just wanting them to do their jobs and deliver our mail. At this point just do what I pay you a disgusting amount of money to do and forward my mail to the post office I requested and stop making my life difficult for no dang reason. ? absolutely ridiculous.
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June 2023 by Victor Macias
Whoever the delivery person was didn’t leave a note after they “tried” to drop off my package. Can’t believe how lazy they are to drop off the item at my door. I only found out my package was in the post office because the sender reached out to me about it.
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May 2023 by Kim Ashburn
I drop off daily for my job, they have lost more than one package, and yesterday one of my packages meant for a PO box in Texas was somehow picked up and signed for at this facility.Negligence(edited to add)it seems that at least 3 packages I dropped that day have gone "missing"
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May 2023 by Stephen Flud
They have been holding my package since April 20th of 2023. It is now May 3rd of 2023 and I have still not got my package I'm not happy The delivery window was April 27th through May 1st And they have not updated the tracking number since April 20th There are a couple of items in this package that I need for work And they are taking their sweet time on getting it to me.
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March 2023 by M K
Way too difficult trying to contact this specific post office. Also, all drivers out of this location are too lazy to just leave packages at doorsteps. I have someone at home that could have taken the package, but now I have to go out of my way and head all the way to the post office just to pick up a package that could have easily been delivered to a doorstep. It takes only a minute or so, if that, to swing around to my apartment building and drop off the package. I really wish Amazon would stop using USPS as a carrier, when Amazon, UPS, & FedEx all have much, much, much better service and policies than USPS. These people are lazy and incompetent.
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March 2023 by jamie baxter
Line all the way out the door only a single person at the table helping customers terrible service. Should have at least one other employee they can get to the table when the line is this long.
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February 2023 by Matt Fulks
Postman's pledge - "Neither snow, nor rain, nor heat, nor gloom of night stays these couriers from the swift completion of their appointed rounds"I'll tell you what does though. A little minor road work. They've been replacing the roads in my neighborhood recently but the house and mailbox are still accessible. FedEx, UPS and Amazon have had no trouble making deliveries. The courier at this location that delivers our mail can't make it happen though.
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February 2023 by Jazmin
I mailed out my package on 1/30 and paid $10 to deliver in 3 days! and my package hasn't arrived at it's destination. I should have gone to the one South Agnew! They're way faster and always so nice. The people on I-35 are rude and when you ask about your package, regarding why it's delayed they give you every excuse of the book. My packet hasn't moved. Highly upset and If I could give it a ZERO star I would. I don't recommend this post office.
