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February 2024 by Mckenzie R.
do you think it's some kind of fucking joke to turn MY phone . WHEN I pay ON TIME. y'all fuck up out phone services charges ALL THE FUCKING TIME. and y'all can't accept y'all's stupid money laundering having faults ???? ok
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January 2024 by Amas Tenumah
Avoid this place if you need service. They are decent at service but completely uninterested in solving problems for existing customers. I spoke with Angel today and you would think I was interrupting his day.
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December 2023 by Tia Fountain
The manager here lied to and screwed us. Everything he said we would get for signing up we didn't he lied and lied and lied knowing we were struggling
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December 2023 by Gary Williamson
Nice large location with plenty of employees to help you out!
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November 2023 by Ashley P.
Verizon is a joke! I highly suggest to stay away from them. We've had service for a year and have had nothing but trouble. Have had to call every month because the bill is wrong every time! They have cut our phones off because we didn't pay triple what the bill is supposed to be. I've never had a worse experience with a phone company.
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October 2023 by MISTA SIX
AT&T was my provider...They had a crazy way of explaining their charges & it still had problems excepting some of the charges. Had to change so I saw what Verizon has & it made more sense and No Hidden fees. Good customer service & in a Great location!
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September 2023 by Julie Jones
Prompt and friendly. The manager went above and beyond in trying to unlock a phone.
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September 2023 by Tate Watts
The team here is awesome! Shoutout to Alana and the rest of the group for making the shopping & tech support experience very easy and enjoyable.I’ve been to many Verizon locations and this will be the ONLY one in the OKC metro that I will take my business to from here on out.
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August 2023 by Mona Connaway
People are always nice and helpful. I have not had a problem that they did not solve.
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July 2023 by Billy Jackson
Gave us the home internet box. Got it home, was not registered to our account and our address isn’t even eligible for the coverage. The salesperson was a very attractive hispanic that was struggling understanding. That was not her fault. It was Verizon’s fault. I’m embarrassed for them to make such a gorgeous Alejandra be humiliated like that.
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July 2023 by Eric Roth
Trying to return Verizon FIOS equipment from VA. Just because you don’t have fiber to the home in OKC, shouldn’t mean that your customers are inconvenienced.It took three people in the store and a phone agent to tell me I had to take it to UPS or FEDEX.Verizon could not print the label for UOS or FedEx. It cost $2.19 at the UPS store to print a piece of paper for the label!I will NOT use @verizon for any services in the future. You make it too difficult to do business with. Do better.
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June 2023 by Amber Ray
This place is the best if you want to have fun while you get a new phone and great service! Louis was so helpful, knowledgeable and kind! I highly recommend him. Bryce and Zach were great too. Love them all!
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May 2023 by Darla Coghill
My husband and I had a very satisfying experience at this store. We transferred from Tmobile and purchased new phones. The team that helped us set everything up was great! Shout out to Alana, Angel, and Josh!!
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May 2023 by Phong Nguyen
I’ve been having a problem with my home Internet service with Cox Internet. So I went into the Verizon store and met a wonderful, helpful Verizon manager by the name of Nicole. She listened to every detail of my problem and came up with the perfect solution. She’s absolutely amazing and her sales staff represents her excellence and leadership.
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April 2023 by JM Meredith
This Verizon store was incredibly helpful both times I had to visit. Everyone was pleasant.
