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April 2024 by Jean Ann Couch Duffey
My husband and I wanted to give our daughter a pizza party for her 4th birthday. We thought going to Incredible Pizza would be a lot of fun for her and the entire family. As soon as we walked up to the front desk and the lady behind the desk started talking, we should have left. She was very rude and condescending. She wouldn’t even listen to us. Since we were all one party, but each one of us was helping to pay for the party, she wanted to charge each individual person to enter, and then make us pay for 10 places on top of charging everyone else. When we try to explain to her that we were one party, but we were all pitching in to pay. Her comment to us was we don’t do it that way. She let us know only one person supposed to pay not everybody. She wanted each family member to pay before they went past the desk to go to the party room. Then we paid for the other seven arm bracelets that we had left. So that meant we were paying $52 (double) for each person that was in our party. The party room that we were in was dirty, food on the floor from the last party. The pizza tasted like cardboard pizza that you would buy at the grocery store. They had a potato bar, but no baked potatoes. We booked the birthday party package for 12:30pm for 10+, over the phone a week and a half before going. With a $75.°° deposit.Rick and Jessica
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April 2024 by Lindsey Sponsel
Don't waste your money!!! Food was mediocre. The "attractions" are set at a specific random time and only that time. We paid almost $100 and didn't even get to do any of them. Horrible service and employees just wanted to shut down even tho we were within the time limits. It makes no sense to us and we're very disappointed and frankly upset that we were treated this way!
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April 2024 by Stephenie DeVille
The food was good for buffet, plenty of kid and adult options. Parties are slow and usually a lot of wait time between, but for the space to accommodate it was fine. The games and attractions are where it's at. Reasonable for the most part on pricing and a lot of fun, even for the adults.
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April 2024 by Maria Flatt
Grandkids had so much fun!
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April 2024 by Autumne Verreras
We came for a birthday party in January 2024. We had a terrible experience. First, they told me my party was at 12:00 when I scheduled for 3:00. I came in they said we missed our party! They then got a manager and found out it was put in wrong by them. We have never been to incredible pizza before, and our party planner made the party extremely confusing. We kept getting told different things about timing and where to go. We bought a two tier cake that was $100+ we ate not even half AND IT WAS THROWN AWAY! I called customer service to resolve the issue before leaving a review, and was told they would call me back in a week with a resolution. I NEVER RECEIVED A CALL. Highly disappointed don’t recommend.
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April 2024 by Cheryl Lemon
edit: After some confirmation the men that were always around us are part of a group for trafficking. They are Hispanic with anchor tattoos on their neck so be extra careful!!We went today to have some family time everything was going great. Way better than the reviews I rear prior to going. The staff was nice, the place was clean, wasn't over crowded granted we got there at noon. I was going to give this higher stars but then some man decided to walk up and start rubbing his hand on our 6 year old sons back repeatedly. Whom was standing right next to his father. I was in the restroom so my fiancé was only able to grab our children and come get me instead of reacting to the dude. Thankfully our child knew to speak up. We were going to leave instantly but we didn't want our son to think he was being punished. We noticed the man lingering everywhere we were for a bit. So it made the rest of our visit stressful. Our children loved it there.
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April 2024 by Claudia “Cachi71815” Torres
Grate experience
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April 2024 by sharri slat
I feel this is the best place ever
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April 2024 by Cameron
Great birthday!
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April 2024 by Jose Davila
We love coming to incredible Pizza. Good place to bring the kiddosKid-friendliness: A place for kids
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April 2024 by Hailee Frank
Maleile was our hostess and she was amazing!!!
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April 2024 by Charisse Kopacka
Here for a birthday party and Maleile was fabulous! Kids had so much fun!Kid-friendliness: Great for young and older kids!
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April 2024 by Victoria Pereyra
Great family fun!
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April 2024 by matt edwards
always a fun timeParking: lots of parkingKid-friendliness: it’s fun for kids
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April 2024 by Jassiel Montoya
WParking: WKid-friendliness: WWheelchair accessibility: W
